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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoToMyPC

    Score8.7 out of 10
    N/AGoToMyPC is a remote administration offering from GoTo (formerly LogMeIn) with mobile deployment to work on files, programs, and networks from home or while traveling.N/A

    TSPlus

    Score8 out of 10
    N/ATSplus Remote Access solution enables remote connections to desktops and apps from any device, at any time. It is presented as an alternative to Windows Terminal Server,RDS & Citrix, enabling users to start applications and hold Remote Desktop sessions from any device, anywhere.

    $29

    per month per workstation

    Pricing
    GoToMyPCTSPlus
    Editions & Modules
    No answers on this topic
    Desktop Edition
    $180
    one-time fee up to 3 users
    Web Mobile Edition
    $250
    one-time fee up to 3 users
    Enterprise Edition
    $290
    one-time fee up to 3 users
    Web Mobile Plus
    $970
    one-time fee up to 10 users
    Enterprise Plus
    $1,210
    one-time fee up to 10 users
    Offerings
    Pricing Offerings
    GoToMyPCTSPlus
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Additional users incur an extra expense. Potential buyers may also purchase a monthly subscription or rent the product month-to-month.
    More Pricing Information
    Community Pulse
    GoToMyPCTSPlus
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    TSPlus (Terminal Service Plus)
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    95 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    78 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    96 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    90 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    95 Answers
    No answers on this topic
    Features
    GoToMyPCTSPlus
    Remote Administration
    Comparison of Remote Administration features of GoToMyPC and TSPlus
    Feature
    GoToMyPC
    3.8
    103 Ratings
    70% below category average
    TSPlus
    10.0
    1 Ratings
    24% above category average
    Screen sharing7.267 Ratings10.01 Ratings
    File transfer5.383 Ratings10.01 Ratings
    Instant message2.320 Ratings00 Ratings
    Secure remote access with Smart Card authentication2.514 Ratings10.01 Ratings
    Access to sleeping/powered-off computers1.648 Ratings00 Ratings
    Over-the-Internet remote session8.184 Ratings10.01 Ratings
    Initiate remote control from mobile2.353 Ratings10.01 Ratings
    Remote management of servers & workstations3.656 Ratings10.01 Ratings
    Remote Active Directory® management2.724 Ratings10.01 Ratings
    Centralized management dashboard2.428 Ratings10.01 Ratings
    Session record2.626 Ratings10.01 Ratings
    Annotations2.39 Ratings10.01 Ratings
    Monitoring and Alerts7.621 Ratings10.01 Ratings
    Multi-platform remote control2.524 Ratings10.01 Ratings
    Best Alternatives
    GoToMyPCTSPlus
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoToMyPCTSPlus
    Likelihood to Recommend
    8.1
    (106 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (24 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (13 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GoToMyPCTSPlus
    Likelihood to Recommend
    GoTo formerly LogMeIn
    I think GoToMyPC is well-suited for any scenario I have encountered, although I only have experience using it in a small firm setting. Otherwise, for working from home and traveling or file retrieval, it has proved more than adequate. I have not encountered a scenario that I thought was less than appropriate.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    It is useful in all the cases where users have to work via rdp. The possibility of making available to users only the applications they need is very useful. However, it is less appropriate in environments where there is a need for large computing power such as design studios. It would require a hardware requirement that is too economically high to be justified
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • I am able to easily access both of my home monitors on GoToMyPC by simply clicking on a slider bar.
    • I have access to all of my drives and programs as if I were sitting in my office.
    • GoToMyPC allows me to print to my office printers so I can complete paperwork and print it for my colleagues back in the office to use.
    Read full review
    TSPlus (Terminal Service Plus)
    • Detailed management of users or user groups and the applications associated with them
    • Using MS app standard RDP or creating TS Plus runtime
    • license management and updates
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • Transfer or copy files from the computer drive (c drive) to your active desktop file folders.
    • The ability to set your own "Time Out" too often I have to log back in if switching between computer screens.
    • Easier way to print documents to printers not connected to the computer being accessed.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • The custom client doesn't always work with all applications, I solved it by configuring connections with classic RDP on individual PCs
    • the procedure for activating and renewing the licenses was not very clear to me, I went by trial and error but in the end I was able to activate it
    • nothing else in particular, everything works in a simple and intuitive way
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    I have been using GotomyPC for 20 years and it's gotten better with time. It's the best remote app that I've tried. The others were harder to use and not as functional. It allows us to work from anywhere just as if we were in the office. Even being able to print to my remote location is a wonderful way of doing work. I don't have to drag it to my remote device, It will just print without any hassle
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Usability
    GoTo formerly LogMeIn
    Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Reliability and Availability
    GoTo formerly LogMeIn
    I've never had a problem unless the host computer itself is having an issue - such as being off line.
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    Everything loads quickly. The only lag has been when our internet provider didn't fix our connection. Once that was resolved, no problems.
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    I have never had to contact support. The product is so easy to use I have not needed help (yet). But if I had to contact them, I am sure they would be just as great to work with as the product itself is.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Implementation Rating
    GoTo formerly LogMeIn
    It set up quickly and assigning log ins to various computers was simple. I don't think you need many insights into the product. It's easy to implement and easy to use. Since it's a work tool, it needs be that way. I wouldn't want the tool to have any learning curve when some of the people using it are not tech savvy. They are accessing their work computers for files or to work on apps that their remote devices might not have loaded.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
    internet and hardware related, decided to check out GoToMyPC as one step
    in troubleshooting. GoToMyPC has better response
    time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    It is much easier to manage and implement. Even if it is not very intuitive the management of licenses is still better than that of the Remote Desktop environment of Microsoft. With Microsoft, the limit is the ability to simply access the remote desktop, while with TS Plus you can manage individual applications so as to give the user only the tools he needs.
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    I can use it on all of my devices - even my Galaxy phone. Once you log into your device, you work on it as if you were physically in front of it. Not much complexity in that. If you can work on your own device, you can work on it through another device - even a phone.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Return on Investment
    GoTo formerly LogMeIn
    • Increased productivity since I can access remotely
    • Ability to use my laptop making my desktop a mobile workstation
    • Ability to provide answers at closed-door meetings about budgeting, expenses, invoices without needing to leave the room to look it up on my desktop.
    Read full review
    TSPlus (Terminal Service Plus)
    • Flexibility in use that allows lean management by the IT manager
    • Wide compatibility with almost all sw
    • Speed ​​in configuring work sessions
    Incentivized
    Read full review
    ScreenShots