Safe and secure while I travel
Updated February 27, 2022

Safe and secure while I travel

Carey A. Patrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMyPC

I use GoToMyPC to remotely access my desktop at the office when I travel. This keeps documents and records secure since they never actually leave the protected environment of the office. It is quick, easy to use, and is an intuitive learning curve.
  • Easy to learn how to use.
  • Simple billing plan.
  • Flexible when I need them to be.
  • Re-establishing connection when on a weak wi-fi (hotel?) is troublesome.
  • Sharing account access is odd.
  • Is there an Orientation video for users new to GoToMyPC? There was not one when I signed up.
  • Gave me much more schedule flexibility. I could be across the country and still respond to employees just as if I was at my desk.
  • I could review and approve payroll processing - even when I was away from the office!
  • Helps employees know that they can message me about secure or sensitive topics and that I will respond with action items, not questions, having reviewed the secure documents safely and remotely.
GoToMyPC is a little bit more expensive, but a lot more user-friendly - easier to use and reliable.

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Microsoft 365 (formerly Office 365), American Medical EMR
Excellent for secure and safe access. Works very well in both VPN-protected and regular wi-fi environments.

GoToMyPC Feature Ratings

Screen sharing
File transfer
Access to sleeping/powered-off computers
Over-the-Internet remote session
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Session record
Not Rated
Monitoring and Alerts
Multi-platform remote control

Using GoToMyPC

Really easy to use-even if you forget your password frequently like me. The reset password feature is not cumbersome and does not require phoning Customer Service. Just a few clicks and a bit of creativity to come up with a new password. I like this "easy button" approach. Definitely recommend.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Click for remote connection to my office desktop.
  • Reset password - as needed.
  • Confirmation of "Ready to Logoff" - that way I don't accidently disconnect by "fat fingering" a key.
  • If the office desktop is having difficulty (like turned off or logged out) - needs to have someone physically in the office to reset.