Mystery Shopping by Grace Hill vs. Renaissance DnA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mystery Shopping by Grace Hill
Score 0.0 out of 10
N/A
Grace Hill Mystery Shopping guides performance improvement through timely, unbiased evaluations that blend technology with assessment best practices to uncover the hidden moments that make or break a lease. And short, upskill training courses that cultivate a well-versed leasing team.
$40
Quarterly or Yearly
Renaissance DnA
Score 9.0 out of 10
N/A
A standards-based assessment creation and administration solution providing instant scoring, formative feedback, and interactive reporting.N/A
Pricing
Mystery Shopping by Grace HillRenaissance DnA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Mystery Shopping by Grace HillRenaissance DnA
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Mystery Shopping by Grace HillRenaissance DnA
Best Alternatives
Mystery Shopping by Grace HillRenaissance DnA
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Enterprises
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User Ratings
Mystery Shopping by Grace HillRenaissance DnA
Likelihood to Recommend
-
(0 ratings)
9.9
(4 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
Mystery Shopping by Grace HillRenaissance DnA
Likelihood to Recommend
Grace Hill
No answers on this topic
Renaissance Learning
I think it is well suited for K-12 schools, especially for tracking student growth over time. The ability to easily upload state assessment results and produce pre-built reports provides teachers actionable data. The online assessment system is more appropriate for secondary (grades 6-12) students in our district due to the types of assessments our elementary (K-5) students complete. I have some experience with other systems and think that the illuminate software offers more flexibility in the types of data that can be stored.
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Pros
Grace Hill
No answers on this topic
Renaissance Learning
  • Easy to use
  • Item banks
  • Outstanding customer service.
  • Reasonable pricing models.
  • Integrates well with student info systems.
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Cons
Grace Hill
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Renaissance Learning
  • Tech support seemed good but our main issue was never resolved. We received attention and someone was working on our issue, but they could never figure out why our student count was off for 1 grade level even though they said our data looked great.
  • The customized reports were powerful, but there was so much to learn for the average administrative user, like a principal, to get the detailed data they need. You would have to have a dedicated person to create customized reports.
  • At some point, our representative just stopped calling and there was no further contact. Then our rep left the company and the new rep only sent one email notifying us of the change. That was almost a year ago.
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Usability
Grace Hill
No answers on this topic
Renaissance Learning
Illuminate DnA is a very usable system. A few items to learn and set up can be a bit time-consuming. However, once set up it is easy to use and powerful for a school that staff can master quickly. It has more features then we actually use but I hope we will over time.
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Support Rating
Grace Hill
No answers on this topic
Renaissance Learning
Our issue was never resolved so that we could use the software to produce accurate reports. Their tech department looked into the issue several times and could never figure out why our student was off and then they just closed the case. They confirmed we were performing the correct steps to load the data and they confirmed our data looked accurate. Great, but again why was our student count off?
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Alternatives Considered
Grace Hill
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Renaissance Learning
Illuminate DnA offers more flexibility and additional features that our previous Data Director system offered. We were looking for a system that offered an online assessment portal and the ability to create elementary standard-based report cards when we selected the illuminate DnA software. We were impressed with the ability to easily create custom reports and liked the comprehensive student profile page.
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Return on Investment
Grace Hill
No answers on this topic
Renaissance Learning
  • Better handle on student achievement.
  • Clarity around achievements on specific standards.
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ScreenShots

Mystery Shopping by Grace Hill Screenshots

Screenshot of the interface to automatically order shops every 90 days; no forms needed. A streamlined process offers consistency for any operation and budget.Screenshot of the included reporting tools that help manage shops and assign training.Screenshot of the interface to order mystery shops as needed throughout the year. Users can shop specific people in an organization or shop competitors to understand how one's organization stacks up.