Grafana Loki vs. LogPoint

In our application there are many points from where logs are coming so in order to go to each and every application and check logs its very overhead so we are using Grafana Loki for the logs gathering and monitoring.

Incentivized

LogPoint is incredibly useful for pulling information from various log sources and combining them together to offer insights into suspicious or potentially malicious behaviour. It is not intuitive and can take some time to get used to. Once you're up and running though, it's easy to onboard new log sources. Search queries can again be tough to get used to, but LogPoint support is really helpful and can offer assistance with writing more complex searches.

Incentivized

• Access to many open-source dashboards, access to add many data-sources to gather and visualize data from.
• Grafana Loki does well gathering of logs from various data-sources, we can also filter the logs based on our needs.
• One stop solution for all the logs and monitoring.

Incentivized

• Technical support team is fast and competent
• License management and cost
• Log parsing
• New logs can be provided to the support team for parser creation
• High Availability architecture does not cost more

• We can modify the logs directly from UI of Grafana Loki
• Better and simplified options for logs filtering
• Easy usability with SMTP configuration and other system level configuration

Incentivized

• Providing a full Cloud solution
• Having more documentation for complex deployment

Incentivized

We are confident with the solution and we are using it daily

Incentivized

Overall, LogPoint is pretty easy to get started with but faces issues with specific things (syslog on custom ports, script log collection, etc.).

Incentivized

LogPoint support is outstanding. They are incredibly helpful, and on occasions have proactively identified issues with our setup, and logged cases on our behalf before we had even noticed there was a problem. If there is a search we need to write that is beyond our skills, LogPoint support can typically write it for us within a couple of days. They are always very responsive, and I am yet to have a bad support experience.

Incentivized

Really nice person with huge skills on LogPoint

Incentivized

First and foremost if Grafana Loki is based on CNCF open source projects so organizations can get freedom to choice to configure it at your own other main thing is Grafana Loki is totally free of cost and we can deploy it on our infrastructure. On compared with other managed services like Datadog, New Relic it is very expensive and we also don't have much control on the tools we use.

Incentivized

LogPoint is easier to implement and less expensive.

Incentivized

N/A

(Cannot skip without answer)

• Only indexes the metadata
• Have to manage it by ourselves compare to other available managed monitoring and log observability solutions
• Dedicated person or team of SRE to manage the monitoring and observability solutions

Incentivized

• Keep the same team to manage more IT resources
• Having a better logs visibility

Incentivized