TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grafana Cloud

    Score8.6 out of 10
    N/AGrafana Cloud is a fully managed Observability Platform designed to aggregate, visualize, and analyze telemetry data across distributed architectures. The platform provides a unified environment for Metrics, Logs, Traces, and Continuous Profiling, utilizing the LGTM (Loki, Grafana, Tempo, Mimir) and Pyroscope stack to provide high-cardinality analysis of system state.

    $0

    Retrace (legacy)

    Score8 out of 10
    N/AStackify Retrace provides application performance management across the entire stack. Coupled with aggregated logs from common logging frameworks, find every exception in code. Retrace code with lightweight code profiling and track and monitor all key application and server metrics. The vendor states that with coverage for full lifecycle development, the Stackify Retrace software offering is tailored to be inclusive for multiple role types, and presents everything your team needs to know about…

    $99

    up to 3 servers, 500,000 traces, and 1,000,000 logs

    Pricing
    Grafana CloudRetrace (legacy)
    Editions & Modules
    Grafana Cloud - Pro
    $8
    per month up to 1 active user
    Grafana Cloud - Free
    Free
    10k metrics + 50GB logs + 50GB traces up to 3 active users
    Grafana Cloud - Advanced
    Volume Discounts
    custom data usage custom active users
    Grafana - Enterprise Stack
    Custom Pricing
    Essentials
    $99
    up to 3 servers, 500,000 traces, and 1,000,000 logs
    Standard
    249+
    2,000,000+ traces and 5,000,000+ logs
    Enterprise
    Custom
    Customer number of traces and logs
    Offerings
    Pricing Offerings
    Grafana CloudRetrace (legacy)
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is based on trace and log usage.
    More Pricing Information
    Community Pulse
    Grafana CloudRetrace (legacy)
    Considered Both Products
    Grafana Labs
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Grafana CloudRetrace (legacy)
    Application Performance Management
    Comparison of Application Performance Management features of Grafana Cloud and Retrace (legacy)
    Feature
    Grafana Cloud
    -
    Ratings
    Retrace (legacy)
    6.4
    1 Ratings
    20% below category average
    Application monitoring00 Ratings7.01 Ratings
    Database monitoring00 Ratings6.01 Ratings
    Out-of-the box templates to monitor applications00 Ratings6.01 Ratings
    Application dependency mapping and thresholding00 Ratings7.01 Ratings
    Server availability and performance monitoring00 Ratings6.01 Ratings
    Best Alternatives
    Grafana CloudRetrace (legacy)
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    SolarWinds AppOptics
    Score7.6 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Splunk AppDynamics
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Grafana CloudRetrace (legacy)
    Likelihood to Recommend
    9.4
    (7 ratings)
    8.0
    (2 ratings)
    Usability
    9.6
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Grafana CloudRetrace (legacy)
    Likelihood to Recommend
    Grafana Labs
    Just about any organization with more than one server and more than one cluster as it scales very well. Configuration of the application takes time and finesse to fine tune to where the balance of load time and getting data quickly meets. The plugins add load time but fine tuning for the application to meet demand needs nailed down at implementation
    Incentivized
    Read full review
    Discontinued Products
    If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
    Incentivized
    Read full review
    Pros
    Grafana Labs
    • Alerting through many different medium as Slack, Email, Webhook etc
    • Beautiful and unlimited number of dashboards to view your metrics and tweak them as you please
    • Log aggregation and powerful Logql to filter and view your logs
    • Microservices monitoring
    • Large number of plugins and data sources to collect your metrics from almost anywhere
    Incentivized
    Read full review
    Discontinued Products
    • Integration of performance management with log management so you get the parameters sent
    • In-line log and error data in trace
    • Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
    • Very reasonably priced
    Read full review
    Cons
    Grafana Labs
    • There are some settings which we can't configure from UI (Web Console).
    • We've open[ed] up configuration files in command line text editors and manually do the settings e.g. LDAP/SSO configuration.
    • In terms of visualization, it's best, but it doesn't support log analysis otherwise it could destroy business of all other visualization tools.
    Read full review
    Discontinued Products
    • To set up the fields that APM Plus monitors, you need to map each field area on each document.
    • APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
    • APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.
    Incentivized
    Read full review
    Usability
    Grafana Labs
    It is infinitely flexible. If you can imagine it, Grafana can almost certainly do it. Usability may be in the eye of the beholder however, as there is time needed to curate the experience and get the dashboards customized to how it makes sense to you. I know one thing they are working on are more templates, based on data sources
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Grafana Labs
    Grafana blows Nagios out of the water when it comes to customization. The ability to feed almost any data source makes it very versatile and the cost is great.
    Incentivized
    Read full review
    Discontinued Products
    It is a very impressive tool which doesn't overwhelm you with unnecessary data. They have combination of tools that haven't seen by any other company which makes it a very powerful tool
    Read full review
    Return on Investment
    Grafana Labs
    • Grafana has replaced many higher priced tools
    • The integrations are seemless with multiple backends
    • Combining graphs and dashboards from multiple data sources is a game changer
    Incentivized
    Read full review
    Discontinued Products
    • APM Plus has freed up users from having to manually attach documents to each place they are sending it. APM Plus will do it automatically.
    • APM Plus provides a searchable archive to re-visit sent documents with customers and vendors. Having to reprint a document you risk the potential that something has changed since it was last printed.
    • APM Plus does need IT staff for adjustments and to review sending problems. Not for an average user.
    Incentivized
    Read full review
    ScreenShots

    Retrace (legacy) Screenshots

    Screenshot of Detailed stack trace with inline error and logsScreenshot of Web Apps Dashboard:
The Apps Page gives you a high-level overview of all applications found and monitored across all servers in each environment. Click on any app to take you to the App Dashboard to view more information for a particular app.Screenshot of Apps Dashboard:
The App Dashboard is a powerful monitoring and troubleshooting perspective that gives you a view of application health across one or more environments.Screenshot of Performance (APM+) Dashboard:
The Performance section will give you a report of how well the application is performing overall, as perceived by your users.  A graph will allow you to view all requests by Satisfaction by viewing "Fast", "Sluggish", "Too Slow", or "Failed" types of requests.  Another report includes graphs of HTTP Error%, Satisfaction Score%, and Page Load Time.  Lastly, you will have the ability to sort each page request of your App by different categories: Satisfaction, Slowest page, Failed pages, pages hit, and total load time.  By clicking on an individual page a Performance Details page with further information about that specific page's health, performance, and errors will be displayed.Screenshot of Performance Traces:
One of the ways we strive to deliver relevant insights is to only collect traces around interesting requests. Some examples of these request types that are interesting would be faster than normal, slower than normal, new web requests, requests introducing new SQL, requests introducing new exceptions, or abnormal satisfaction scores. Under performing requests will be profiled more often than fast requests. As long as the app is getting steady traffic Retrace should be saving a trace every 5 to 15 minutes.Screenshot of Errors Dashboard:
From the Errors Dashboard, you can get an overview of all the exceptions of all your applications across different environments. It gives you a central location to view details about your errors.