What users are saying about
7 Ratings
7 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Retrace

If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Retrace
7.5
Application monitoring
Retrace
9.1
Database monitoring
Retrace
8.2
Threshold alerts
Retrace
7.3
Application performance management console
Retrace
8.2
Collaboration tools
Retrace
6.4
Out-of-the box templates to monitor applications
Retrace
7.3
Application dependency mapping and thresholding
Retrace
6.4
Virtualization monitoring
Retrace
8.2
Server availability and performance monitoring
Retrace
9.1
Server usage monitoring and capacity forecasting
Retrace
7.3
IT Asset Discovery
Retrace
5.5

Pros

Retrace

  • It combines code profiling with application logger.
  • It is safe for production usage.
Anonymous | TrustRadius Reviewer

Cons

Retrace

  • Need to improve their mobile support
  • Documentation improvment
Anonymous | TrustRadius Reviewer

Support Rating

Retrace

Retrace 7.3
Based on 1 answer
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Retrace

APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.
Anonymous | TrustRadius Reviewer

Return on Investment

Retrace

  • We shorten the time we fix app issues
  • We spend a lot less time digging through data
  • We can be proactive and see issues as they are trending before the completely explode
  • I have APM on all production servers so I can catch issues as they happen
  • I no longer get 2000 email on an issue but rather one full of data
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Retrace

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Retrace Editions & Modules

Edition
Essentials$991
Standard249+2
EnterpriseCustom3
  1. up to 3 servers, 500,000 traces, and 1,000,000 logs
  2. 2,000,000+ traces and 5,000,000+ logs
  3. Customer number of traces and logs
Additional Pricing Details
Our pricing is based on trace and log usage. Get an estimate of the monthly cost of Retrace APM at https://stackify.com/pricing/#price_estimator

Rating Summary

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