TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GreenGeeks

    Score1 out of 10
    N/AGreenGeeks is a green energy web hosting provider putting back into the grid through wind energy that we consume. The company offers Shared, Reseller, VPS and Dedicated Server packages for those just starting out all the way up to the professionals.

    $2.95

    per month

    UltraWPM

    Score7 out of 10
    N/AUltraWPM (formerly Neustar Web Performance Management, based on Webmetrics) is used to find and fix problems that impact connected customers: unavailable websites, slow-loading pages, and failing applications.N/A
    Pricing
    GreenGeeksUltraWPM
    Editions & Modules
    Lite/WordPress
    $2.95
    per month
    Pro Web /WordPress
    $5.95
    per month
    Premium/WordPress
    $10.95
    per month
    RH-25
    $19.95
    per month
    RH-50
    $25.95
    per month
    RH-80
    $34.95
    per month
    VPS 2GB
    $39.95
    per month
    VPS 4GB
    $59.95
    per month
    VPS 8GB
    $109.95
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GreenGeeksUltraWPM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    GreenGeeksUltraWPM
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    Flywheel
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    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GreenGeeksUltraWPM
    Likelihood to Recommend
    1.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    GreenGeeksUltraWPM
    Likelihood to Recommend
    GreenGeeks
    If you are looking for a shared hosting service, Green Geeks pricing is comparable to most vendors. T2 tech support is generally knowledgeable, T1 is responsive via chat, but often is not able to resolve issues (other than KB questions). Load balancing on a shared server is difficult for all vendors, since individual website usage is hard to predict. Vendors have different ways of dealing with this - some simply do not guarantee resource limits (e.g. available memory, PHP threads, etc). Green Geeks does provide resource limits as part of their contracts, but they frequently downgrade those limits, presumably to address overloaded servers. BUT BE AWARE - I believe GreenGeeks uses unethical practices when a customer wants to cancel. It is my personal experience that they make it extremely difficult / impossible to cancel a contract. I feel the process is not transparent and they will ignore emails directing them to cancel. In my experience, they will then proceed to charge customers for a renewed contract. I believe multiple customers have reported this problem.
    Read full review
    DigiCert
    If you need to gauge whether your site is up or down, then Neustar will give you exactly what you are looking for. However, if you need more granularity for specific application or sub-systems and their functionality, this product will need to be subsidized with other applications that provide more data or information on how individual components or systems are working.
    Incentivized
    Read full review
    Pros
    GreenGeeks
    • T1 support generally responds w/i 15-30 minutes
    Read full review
    DigiCert
    • It allows access to a history of checks, how much time they took, and if any errors were detected.
    • It can alert several people, or many in a group, for information related to the application availability.
    • When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.
    Incentivized
    Read full review
    Cons
    GreenGeeks
    • In my personal experience, the billing department uses unethical practices when customers cancel subs.
    Read full review
    DigiCert
    • The interface can be buggy.
    • We have experienced false positives of a system outage that was not accurate.
    • It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.
    Incentivized
    Read full review
    Alternatives Considered
    GreenGeeks
    From a technical perspective, all shared server vendors are comparable. Bluehost has terrible customer support. A2 is more expensive, but has more personalized support.
    Read full review
    DigiCert
    To be honest, I am not certain why this product was initially chosen over other products. It was being used when I started working at a new job. I was trained on its use and focused on tracking issues when an alert was given. There are many products that can be used for monitoring site uptime. Neustar definitely has its uses for monitoring if a site is up or down, but its lack of granularity can turn some away.
    Incentivized
    Read full review
    Return on Investment
    GreenGeeks
    • Throttling servers impacted website availability.
    Read full review
    DigiCert
    • Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
    • Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
    • The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.
    Incentivized
    Read full review
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