TrustRadius: an HG Insights company

UltraWPM

Score7 out of 10

1 Reviews and Ratings

What is UltraWPM?

UltraWPM (formerly Neustar Web Performance Management, based on Webmetrics) is used to find and fix problems that impact connected customers: unavailable websites, slow-loading pages, and failing applications.

Read more details.

Neustar WebMetrics -- Your site availability at a glance

Pros

  • It allows access to a history of checks, how much time they took, and if any errors were detected.
  • It can alert several people, or many in a group, for information related to the application availability.
  • When drilling down into the check, the logs can pinpoint the exact time and code events and how long each step took to respond.

Cons

  • The interface can be buggy.
  • We have experienced false positives of a system outage that was not accurate.
  • It's not a true measure of system performance or uptime, but simply judges up or down from a holistic view.

Return on Investment

  • Our company at one time gauged overall system uptime using Neustar WebMetrics to provide this data
  • Due to the limitations with the applications ability to show system functionality and uptime we have begun using other methods for determining system uptime for our customers.
  • The interface can be a bit tricky to understand during first use. There is somewhat of a learning curve.

Alternatives Considered

Splunk Cloud, Datadog, PagerDuty, PRTG Network Monitor, Pingdom and Nagios

Other Software Used

Splunk Cloud, Nagios, PRTG Network Monitor, SolarWinds ipMonitor, Notepad++, JIRA Software, Nutanix Prism, Octopus Deploy