Greenlight Guru vs. Propel Software

Greenlight Guru is well-suited for medical device companies. They have exceptional resources that are especially helpful for smaller, start-up type companies, including customizable SOPs, Forms, and Work Instructions, as well as countless other educational resources on focused topics like Risk Management or Auditing. Greenlight Guru is NOT currently able to be integrated into any ERP systems and therefore may be difficult for the Operations and Quality aspects of the organization if, for example, manufacturing is being performed in-house, and the ERP system is used to document all quality events. (In this case, it would be redundant to also document them in Greenlight Guru - although could potentially be useful to document investigation details.) Greenlight Guru also only allows documents to be uploaded one at a time, so for companies that want to convert their existing DHF or other QMS files into Greenlight Guru for completeness, this process could be incredibly time consuming.

Incentivized

Scenario in which Propel is best on the grounds are : 1. Customer support is very enriching and helpful. 2. OMS electronic system is best part of it. 3. Salesforce platform is very user friendly. Scenario in which it needs improvement: 1. Platform releases sometimes affect business operation. 2. Preview and collaboration should be made very user friendly. 3. Variant and sharing management could be improved.

Incentivized

• Greenlight Guru is designed specifically for medical device companies. In that, the platform helps meet FDA and ISO regulatory requirements.
• Greenlight makes document review and approval easy - navigating the system is intuitive.
• The Greenlight Guru team appreciates unfiltered customer feedback. They do take the voice of the customer seriously and will work to implement feature requests.

Incentivized

• Offers full PLM capabilities on my mobile phone.
• Greater flexibility to manage other customer facing processes.
• Customer service is very fast.

• Periodic review of documents is an industry standard that is missing
• Would love a training matrix similar to the design matrix that links with procedures/work instructions
• Ability to modify or add parameters in the analytics function for better trending metrics
• Ability to modify or add to predetermined "lists" in CAPA, Audits, Nonconformance workspaces

Incentivized

• Some of the platform issues and releases are still there which affect business operations.
• Reporting option could be made better with Excel or Word.
• Preview functionality is discouraging and needs to be addressed.

Incentivized

I really like how Greenlight is structure and how organized it is.

Incentivized

Greenlight Guru definitely has the better/more easily understood UI. I've tried several other training systems and haven't bumped into any of the issues I've faced before, like my training being completed by another person or glitches within the system. Greenlight Guru is a program that doesn't take too long to learn to use and get used to using.

Incentivized

A major requirement for us was the ability to have a traditional ECN workflow, with multiple documents changed on the same workflow; most eQMS solutions do not include this capability. That ruled out several solutions for us. We selected Propel primarily because the cost was in-line with expectations and the reporting capabilities were excellent.

Incentivized

• Greenlight Guru has freed up time and manpower to focus on improving the quality of our products rather than spending our energy on paperwork.
• Greenlight Guru has enabled a more effective organization system for all records that are required to be kept.

Incentivized

• Has allowed us to improve revenue at least 5% per campaign since we started using it
• Has allowed us to realistically model marketing costs that are within 10% of the projected values
• All of our 4 teams can see all marketing data

Incentivized