The best of Quality Go for Propel.
June 09, 2022

The best of Quality Go for Propel.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Propel

Propel is an excellent tool to be used in a variety of ways which are listed below :
1. Very customizable as it's built on Salesforce.
2. Excellent customer support feature.
3. It's a single-track platform that is a natural fit to harmonize the product in a better way.
4. Electronic OMS system is the best use case that it solved.
  • OMS electronic system is very useful for the product layout problems and use cases.
  • System is very customizable and user friendly.
  • Rich set of configurable standards that are up to the mark in the current scenario.
  • Customer support is very useful when user gets stuck anywhere.
  • Some of the platform issues and releases are still there which affect business operations.
  • Reporting option could be made better with Excel or Word.
  • Preview functionality is discouraging and needs to be addressed.
  • Customer support
  • User friendly interface.
  • cloud based platform with lots of functionalities
  • Salesforce featues
  • It's a great tool in terms of UI design.
  • Salesforce features in propel are up to the standard mark laid by the industry.
  • Although, it needs a little improvement in preview and collaboration, report generation, and variant management.
  • Overall ROI is very much sufficient from the user prospectives.
Propel stands out the best among them in terms of cost-benefit ratio. Its UI design, Salesforce features, customer support, complex handles themes, and algorithms are very much according to the standards. Though there are some issues that need to be addressed by Propel soon in terms of Preview collaboration and variant management. Report generation is also one area that needs to be taken care of.

Do you think Propel delivers good value for the price?

Yes

Are you happy with Propel's feature set?

Yes

Did Propel live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Propel go as expected?

I wasn't involved with the implementation phase

Would you buy Propel again?

Yes

Scenario in which Propel is best on the grounds are :
1. Customer support is very enriching and helpful.
2. OMS electronic system is best part of it.
3. Salesforce platform is very user friendly.

Scenario in which it needs improvement:
1. Platform releases sometimes affect business operation.
2. Preview and collaboration should be made very user friendly.
3. Variant and sharing management could be improved.