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Propel eQMS for Medical Device Manufacturer
August 18, 2023

Propel eQMS for Medical Device Manufacturer

Scott Marchand Davis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Propel

Propel is our core Quality Management System software tool. We use it for engineering and document changes, audits, corrective and preventive actions, supplier management, nonconformances, equipment maintenance and calibration, and regulatory license management.
  • Reporting and dashboards
  • Customizable workflows
  • Training management
  • Back-end management of training requirements can be cumbersome
  • Calibration and maintenance could use more automation of recurring requirements
  • 21 CFR Part 11 Compliance
  • Configurability
  • Easy, efficient reporting
  • Dashboards
  • Reduction in ECN errors and cycle time
  • Major reduction in time to generate metrics and reports
  • Greater visibility of trouble areas in quality workflows
A major requirement for us was the ability to have a traditional ECN workflow, with multiple documents changed on the same workflow; most eQMS solutions do not include this capability. That ruled out several solutions for us. We selected Propel primarily because the cost was in-line with expectations and the reporting capabilities were excellent.

Do you think Propel delivers good value for the price?

Yes

Are you happy with Propel's feature set?

Yes

Did Propel live up to sales and marketing promises?

Yes

Did implementation of Propel go as expected?

Yes

Would you buy Propel again?

Yes

Propel is a solid choice for any company currently using Salesforce and with the ability to manage a configurable system. It would not work well in cases where a company needs a lot of guidance to set up processes the way that they want. It has a fairly intuitive user interface, and adoption for less-tech-savvy employees is straightforward. Economically, it works better for companies with minimal "non-email" users, such as production floor personnel, since all users in the training system will have to have licenses.