TrustRadius: an HG Insights company

Grubhub for Restaurants vs. Uber Eats

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grubhub for Restaurants

    Score7 out of 10
    N/AGrubhub for Restaurants is an online ordering marketplace and delivery-as-a-service solution, an alternative to building out one's own delivery an online ordering system.N/A

    Uber Eats

    Score8 out of 10
    N/AUber Eats is an online ordering platform available to restaurants and grocers, from Uber Technologies headquartered in San Francisco, providing an ecommerce option for food delivery.N/A
    Pricing
    Grubhub for RestaurantsUber Eats
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Grubhub for RestaurantsUber Eats
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Grubhub for RestaurantsUber Eats
    Likelihood to Recommend
    3.0
    (1 ratings)
    9.4
    (2 ratings)
    User Testimonials
    Grubhub for RestaurantsUber Eats
    Likelihood to Recommend
    Grubhub
    I would only recommend if GH is fully integrated with your POS, and if you can negotiate a good rate with them. If you have other third-party delivery options, you should shop around and see if they can match or lower their rate.
    Incentivized
    Read full review
    Uber Technologies, Inc
    Uber Eats supplies drivers to deliver our food to our customers hot and fresh. Uber Eats also brings us new customers to try our food. They do a great job in our area all year round and ramp up drivers during our busy times. We are glad that we partnered with Uber Eats to help our business grow.
    Incentivized
    Read full review
    Pros
    Grubhub
    • Large network of drivers
    • Integrates fully with Toast POS
    • Big portion of the third party delivery market
    Incentivized
    Read full review
    Uber Technologies, Inc
    • Uber Eats does a great job delivering our food to our customers.
    • Uber Eats brings us new customers.
    • Uber Eats has great customers service and a good ordering and delivery platform.
    Incentivized
    Read full review
    Cons
    Grubhub
    • Quality of couriers is hit or miss
    • Poor customer service
    • Hidden fees
    Incentivized
    Read full review
    Uber Technologies, Inc
    • If I could suggest an improvement on Uber Eats it would be to just separate the ready and print button on the tablet as when we are in a hurry we sometimes touch the wrong button creating minor problems.
    Incentivized
    Read full review
    Alternatives Considered
    Grubhub
    No answers on this topic
    Uber Technologies, Inc
    No other products have been evaluated from the list provided.
    Incentivized
    Read full review
    Return on Investment
    Grubhub
    • We needed to add delivery during the pandemic with fewer people working out of their offices and needing delivery, so this did boost sales
    • Delivery as a service built directly into our app
    • GH integrates into Toast POS and this saves labor
    Incentivized
    Read full review
    Uber Technologies, Inc
    • Uber Eats has a good impact on our revenue by supplying drivers to get our food to our current customers and bringing us new customers.
    • Although Uber Eats charges a large percent of our sales to our customers, they also bring us a good and needed service that we have a hard time supplying ourselves.
    Incentivized
    Read full review
    ScreenShots