Grubhub for Restaurants vs. Uber Eats

I would only recommend if GH is fully integrated with your POS, and if you can negotiate a good rate with them. If you have other third-party delivery options, you should shop around and see if they can match or lower their rate.

Incentivized

Uber Eats supplies drivers to deliver our food to our customers hot and fresh. Uber Eats also brings us new customers to try our food. They do a great job in our area all year round and ramp up drivers during our busy times. We are glad that we partnered with Uber Eats to help our business grow.

Incentivized

• Large network of drivers
• Integrates fully with Toast POS
• Big portion of the third party delivery market

Incentivized

• Uber Eats does a great job delivering our food to our customers.
• Uber Eats brings us new customers.
• Uber Eats has great customers service and a good ordering and delivery platform.

Incentivized

• Quality of couriers is hit or miss
• Poor customer service
• Hidden fees

Incentivized

• If I could suggest an improvement on Uber Eats it would be to just separate the ready and print button on the tablet as when we are in a hurry we sometimes touch the wrong button creating minor problems.

Incentivized

No other products have been evaluated from the list provided.

Incentivized

• We needed to add delivery during the pandemic with fewer people working out of their offices and needing delivery, so this did boost sales
• Delivery as a service built directly into our app
• GH integrates into Toast POS and this saves labor

Incentivized

• Uber Eats has a good impact on our revenue by supplying drivers to get our food to our current customers and bringing us new customers.
• Although Uber Eats charges a large percent of our sales to our customers, they also bring us a good and needed service that we have a hard time supplying ourselves.

Incentivized