Uber Eats - Satisfying the customer
May 27, 2022

Uber Eats - Satisfying the customer

Polly Brake | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Uber Eats

Mainly our campus uses Uber Eats to order individual lunches. These orders are placed on each employee's individual accounts. This option allows our teachers the option to order out without leaving their classrooms.
  • Pairs with Great Restaurants
  • Allows Store-to-Door Service
  • Prices are reasonable for app usage
  • Usage fees can become high
  • Drivers are not always on time
  • Depending on Restaurant, food is cold upon arrival
  • Ease of Use
  • Able to Receive Food on a Timely Basis
  • Arrives within the time requested
  • Allows employees to take a break and eat
  • Opportunity to order out and not leave campus
  • Cost can become too high
No other products have been evaluated from the list provided.

Do you think Uber Eats delivers good value for the price?

Yes

Are you happy with Uber Eats's feature set?

Yes

Did Uber Eats live up to sales and marketing promises?

Yes

Did implementation of Uber Eats go as expected?

Yes

Would you buy Uber Eats again?

Yes

Needing food on a timely basis with schedule, the drivers have done an exceptional job of getting to the campus on time. Receiving food hot or warm, is not always the best.