Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gusto
Score 8.9 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$49
per month
Rivermate
Score 0.0 out of 10
N/A
Rivermate is a payroll management solution offered by an Employer of Record service provider to make it simple for companies and businesses to handle onboarding, payouts, benefits, and compliance for their remote employees around the world. It lets users hire, onboard, and engage with full-time, part-time, or contract or project-based employees in other countries or states without managing all associated labor, legal, and regulatory requirements. The user can set up and run payroll…
$199
per month per user
Pricing
GustoRivermate
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
No answers on this topic
Offerings
Pricing Offerings
GustoRivermate
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.
More Pricing Information
Community Pulse
GustoRivermate
Features
GustoRivermate
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Gusto
9.0
566 Ratings
9% above category average
Rivermate
-
Ratings
Pay calculation9.4543 Ratings00 Ratings
Support for external payroll vendors8.58 Ratings00 Ratings
Benefit plan administration8.8391 Ratings00 Ratings
Direct deposit files9.3549 Ratings00 Ratings
Salary revision and increment management9.0423 Ratings00 Ratings
Reimbursement management9.1163 Ratings00 Ratings
Best Alternatives
GustoRivermate
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Justworks
Justworks
Score 6.9 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Justworks
Justworks
Score 6.9 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
GustoRivermate
Likelihood to Recommend
9.0
(587 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(12 ratings)
-
(0 ratings)
Usability
9.4
(411 ratings)
-
(0 ratings)
Support Rating
1.3
(26 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
GustoRivermate
Likelihood to Recommend
Gusto
Gusto is a great fit for small teams and startups that want a simple, reliable way to run payroll, manage tax filings, and give CPAs access without constant micromanagement. It’s especially useful for founders who need something that “just works.” The human support has been excellent—especially when forwarding confusing IRS mail.
That said, it’s a bit less intuitive when it comes to benefits and compliance for fully remote companies. For example, labor law poster distribution isn’t streamlined for digital teams, and setting up benefits felt more complex than it needed to be. Still, I’d recommend Gusto to any startup looking to get payroll right from day one.
Read full review
Rivermate
No answers on this topic
Pros
Gusto
  • Gusto really kills it on the simplicity. The app and website are very clear and straightforward.
  • Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed.
  • Gusto communicates very clearly and provides just the right amount of communication.
  • Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy!
Read full review
Rivermate
No answers on this topic
Cons
Gusto
  • Adding in previous time manually could be more accessible.
  • Notifications for when employees manually change hours.
  • We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
Read full review
Rivermate
No answers on this topic
Likelihood to Renew
Gusto
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
Read full review
Rivermate
No answers on this topic
Usability
Gusto
The overall platform and its speed of response are amazing. I would recommend this to any other business owner for ease of use and reliability. Email reminders are great if I’m super busy and have forgotten a few tasks. The price point compared to local payroll service is hands down a huge win.
Read full review
Rivermate
No answers on this topic
Support Rating
Gusto
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
Read full review
Rivermate
No answers on this topic
Implementation Rating
Gusto
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
Read full review
Rivermate
No answers on this topic
Alternatives Considered
Gusto
It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and more. I had a lot of moments using QuickBooks Payroll where I thought, "Am I even doing this right?" — it felt like you had to have additional knowledge of HR regulations in your state to do everything correctly. Gusto has it ALL handled so you can focus your time on higher-impact tasks in your business.
Read full review
Rivermate
No answers on this topic
Return on Investment
Gusto
  • For me, it is hard to quantify payroll software as having an ROI. It does save quite a bit of time per pay period, so perhaps we could assign a theoretical number to an employee taking that time. I'd say, at the least, it saves 30-60 minutes a pay period compared to a more difficult-to-use payroll software.
Read full review
Rivermate
No answers on this topic
ScreenShots

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

Rivermate Screenshots

Screenshot of Screenshot of Screenshot of