Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gusto
Score 8.9 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$49
per month
Pricing
Gusto
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
Offerings
Pricing Offerings
Gusto
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.
More Pricing Information
Community Pulse
Gusto
Considered Both Products
Gusto
Chose Gusto
I like Gusto because it's much more user-friendly than Workforce. I would rate QB a 6/10 and Gusto a 10/10 for user reliability and friendliness.
Chose Gusto
When I first started with this company 5 years ago we used QuickBooks Time. I used it for about a year before we switched over to Gusto. QB Time was accurate and organized, but very chaotic and clunky to use. That software provided way too much info all at once and was not …
Chose Gusto
In my opinion, Rippling had a super bad UX. I felt like it was impossible to find the areas I wanted to go to- their site navigation simply did not make sense. With Gusto it's so much easier to naviagate.
Chose Gusto
I have not tried any other products like Gusto, so I cannot speak to how it compares.
Chose Gusto
I have evaluated Rippling, it is more expensive but does have more of the features for connecting to other systems to make onboarding and off boarding team members easier. It is more complex and will take time to implement, so I do think Gusto has a lot of whats needed for …
Chose Gusto
While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price.
Chose Gusto
It is more user-friendly, but I feel like the company still has some things to figure out before it is seamless.
Chose Gusto
Gusto was at a price point that fit our budget, without all the extra features our small company would not take advantage of. It was truly the right fit for our growing company, and we are happy that we made this switch! Looking forward to seeing more capabilities come out as …
Chose Gusto
Not sure what we used before I came into my role. We started using Gusto when we changed accounting services and it was their recommended platform to use.
Chose Gusto
Paycom was more than we needed for our payroll and human resource needs at this time. While it may offer additional integrations, features, and other bells and whistles it wasn't something we needed in the short team and Gusto meets our current and short term future needs. We …
Chose Gusto
I believe Gusto is the superior tool compared to these two. It's ease of use and 'all in one' HR platform makes it second to none. Gusto offers more features and does not look ancient like these other tools. Ease and functionality and the numerous possibilities make it above …
Chose Gusto
Gusto is cheaper and just much more user friendly than other tools with similar skill sets that I have used previously. I much prefer its user interface, how the mobile app and desktop work seamlessly, and how just how much more affordable it is. While it still is expensive, …
Chose Gusto
Gusto is a cost-effective solution for small businesses who don't require added modules, complex integrations or advanced reporting. Simple and effective!
Chose Gusto
From an employee point of view, Gusto makes it much easier to track your hours and clock in.
Chose Gusto
Gusto is more cost-effective and has been very responsive to inquiries.
Chose Gusto
They are both user friendly and both are easy to start implementing.
Chose Gusto
Rippling has been more than frustrating to work with, to say the least. Gusto doesn't just do what a payroll software should do; they make it so easy that it doesn't feel like a burden. The comparison is unmatched. Gusto doesn't meet expectations; it blows them out of the …
Chose Gusto
Paychex way to big for a small business. Never able to get immediate help when needed.

Toast Payroll outsourced company with lots nice features but needs more time to figure it out.
Chose Gusto
Gusto is the far superior product.
Chose Gusto
We chose them over another because it is streamlined and easy to use compared to our past system. It also gives us continuity in our processes.
Features
Gusto
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Gusto
9.1
603 Ratings
10% above category average
Pay calculation9.5579 Ratings
Support for external payroll vendors8.58 Ratings
Benefit plan administration8.8412 Ratings
Direct deposit files9.6584 Ratings
Salary revision and increment management9.1454 Ratings
Reimbursement management9.1191 Ratings
Best Alternatives
Gusto
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
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User Ratings
Gusto
Likelihood to Recommend
9.1
(624 ratings)
Likelihood to Renew
10.0
(14 ratings)
Usability
9.4
(448 ratings)
Support Rating
2.7
(27 ratings)
Implementation Rating
9.1
(3 ratings)
User Testimonials
Gusto
Likelihood to Recommend
Gusto
Gusto is well-suited for small businesses looking for a one-stop platform for payroll, tax-related tasks, and onboarding. It has many automated features that make tasks related to running a business/running an S-Corp simpler. I have not tried any other similar platforms, so I am unsure how it compares, but the pricing Gusto offers feels reasonable compared to other providers.
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Pros
Gusto
  • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
  • A one-click option for syncing hours worked with payroll.
  • The option to run payroll on auto-pilot.
  • Ensuring I'm tax compliant with the states we have employees in.
  • Always having digital records of payroll runs.
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Cons
Gusto
  • Digital compliance tools for remote teams
  • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
  • Benefits setup is unintuitive for startups
  • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
  • Limited dashboard customization for remote workflows
  • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
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Likelihood to Renew
Gusto
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
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Usability
Gusto
Wonderful overall usability – especially for the new business owner. The user interface is clean and intuitive, so it's easy to find what you're looking for. They also have great explanation pages ingrained into the process, so if you get stuck knowing what to do next, there's a link right there to walk you through the process!
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Support Rating
Gusto
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
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Implementation Rating
Gusto
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
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Alternatives Considered
Gusto
It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and more. I had a lot of moments using QuickBooks Payroll where I thought, "Am I even doing this right?" — it felt like you had to have additional knowledge of HR regulations in your state to do everything correctly. Gusto has it ALL handled so you can focus your time on higher-impact tasks in your business.
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Return on Investment
Gusto
  • I am not involved enough to know well, but I would say that Gusto has saved me about 1-2 hours in my onboarding process with my new company compared to my past experiences trying to onboard with ADP. I have also finished the process and am not frustrated like usual.
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ScreenShots

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data