Gusto

Gusto

Gusto

1477 Reviews and Ratings

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Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Gusto	Score 8.9 out of 10	N/A	Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.	$49 per month

Pricing

Gusto

Editions & Modules

Simple: A streamlined set of automatic payroll features and benefits integrations: $49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work: $80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams: $180/month + $22/mo per person
per month

Offerings

Pricing Offerings
Gusto
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

No setup fee

Additional Details

Gusto offers three pricing plans for payroll, benefits, and HR.

More Pricing Information

Community Pulse
	Gusto
Considered Both Products	Gusto Verified User Employee Chose Gusto Bill.com seems a little less intuitive although I don't remember it as well. I really like Clockify's time tracking interface though, wish Gusto's was more similar to that. Incentivized Helpful? Verified User Manager Chose Gusto I think Gusto has much better marketing than the rest of their competition, and it has the assets to get in front of more people, like on live TV during a sports game, so I just knew about it before the others. When comparing, I think feature-wise and usability were big for … Incentivized Helpful? Megan Mbagwu Sr. Director of Operations Chose Gusto This is far better Incentivized Helpful? Verified User Executive Chose Gusto Quick Books was more than we needed for a simple consulting firm. Incentivized Helpful? Verified User Employee Chose Gusto I like Gusto because it's much more user-friendly than Workforce. I would rate QB a 6/10 and Gusto a 10/10 for user reliability and friendliness. Helpful? DK Daphne Kirk Account Specialist Chose Gusto When I first started with this company 5 years ago we used QuickBooks Time. I used it for about a year before we switched over to Gusto. QB Time was accurate and organized, but very chaotic and clunky to use. That software provided way too much info all at once and was not … Incentivized Helpful? Verified User Manager Chose Gusto In my opinion, Rippling had a super bad UX. I felt like it was impossible to find the areas I wanted to go to- their site navigation simply did not make sense. With Gusto it's so much easier to naviagate. Incentivized Helpful? Verified User Professional Chose Gusto I have not tried any other products like Gusto, so I cannot speak to how it compares. Incentivized Helpful? Verified User Administrator Chose Gusto I have evaluated Rippling, it is more expensive but does have more of the features for connecting to other systems to make onboarding and off boarding team members easier. It is more complex and will take time to implement, so I do think Gusto has a lot of whats needed for … Incentivized Helpful? Verified User Administrator Chose Gusto While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price. Incentivized Helpful? Verified User Director Chose Gusto It is more user-friendly, but I feel like the company still has some things to figure out before it is seamless. Incentivized Helpful? Verified User Consultant Chose Gusto Gusto was at a price point that fit our budget, without all the extra features our small company would not take advantage of. It was truly the right fit for our growing company, and we are happy that we made this switch! Looking forward to seeing more capabilities come out as … Incentivized Helpful? Mike Jones GM Americas Chose Gusto Solid platform but expensive compared to Gusto Incentivized Helpful? MJ Michelle Johnson Director of Administration Chose Gusto Not sure what we used before I came into my role. We started using Gusto when we changed accounting services and it was their recommended platform to use. Incentivized Helpful? Verified User Vice-President Chose Gusto Paycom was more than we needed for our payroll and human resource needs at this time. While it may offer additional integrations, features, and other bells and whistles it wasn't something we needed in the short team and Gusto meets our current and short term future needs. We … Incentivized Helpful? TV Thomas Visicaro CFOO Chose Gusto I believe Gusto is the superior tool compared to these two. It's ease of use and 'all in one' HR platform makes it second to none. Gusto offers more features and does not look ancient like these other tools. Ease and functionality and the numerous possibilities make it above … Incentivized Helpful? Verified User Employee Chose Gusto Gusto is cheaper and just much more user friendly than other tools with similar skill sets that I have used previously. I much prefer its user interface, how the mobile app and desktop work seamlessly, and how just how much more affordable it is. While it still is expensive, … Incentivized Helpful? Verified User Employee Chose Gusto Gusto is a cost-effective solution for small businesses who don't require added modules, complex integrations or advanced reporting. Simple and effective! Incentivized Helpful? Verified User Account Manager Chose Gusto From an employee point of view, Gusto makes it much easier to track your hours and clock in. Incentivized Helpful? Verified User Employee Chose Gusto Gusto is more cost-effective and has been very responsive to inquiries. Incentivized Helpful? Verified User Administrator Chose Gusto They are both user friendly and both are easy to start implementing. Incentivized Helpful? Verified User Partner Chose Gusto Rippling has been more than frustrating to work with, to say the least. Gusto doesn't just do what a payroll software should do; they make it so easy that it doesn't feel like a burden. The comparison is unmatched. Gusto doesn't meet expectations; it blows them out of the … Incentivized Helpful? Fadil Astafaj Owner Chose Gusto Paychex way to big for a small business. Never able to get immediate help when needed. Toast Payroll outsourced company with lots nice features but needs more time to figure it out. Incentivized Helpful?

Features

Gusto

Payroll Management

Comparison of Payroll Management features of Product A and Product B
	Gusto 9.1 611 Ratings 10% above category average
Pay calculation	9.5587 Ratings
Support for external payroll vendors	8.58 Ratings
Benefit plan administration	8.7417 Ratings
Direct deposit files	9.7592 Ratings
Salary revision and increment management	9.1462 Ratings
Reimbursement management	9.0196 Ratings

Best Alternatives
	Gusto
Small Businesses	UZIO Score 9.4 out of 10
Medium-sized Companies	Paypro Workforce Management Score 9.1 out of 10
Enterprises	Infor Human Resources Score 7.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Gusto
Likelihood to Recommend	9.1 (633 ratings)
Likelihood to Renew	10.0 (14 ratings)
Usability	9.4 (457 ratings)
Support Rating	4.0 (27 ratings)
Implementation Rating	9.1 (3 ratings)

User Testimonials
	Gusto
Likelihood to Recommend	Gusto I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees. Incentivized Verified User Anonymous Read full review
Pros	Gusto New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding). A one-click option for syncing hours worked with payroll. The option to run payroll on auto-pilot. Ensuring I'm tax compliant with the states we have employees in. Always having digital records of payroll runs. Incentivized Serena Waller Owner/Operator Read full review
Cons	Gusto Digital compliance tools for remote teams Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance. Benefits setup is unintuitive for startups While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help. Limited dashboard customization for remote workflows As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists. Incentivized Patrick Yurick Chief Executive Officer Read full review
Likelihood to Renew	Gusto Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans. MB Matthew Birchard Owner Read full review
Usability	Gusto Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it. Incentivized Verified User Anonymous Read full review
Support Rating	Gusto Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else. Incentivized FG Felice Geoghegan Office Manager Read full review
Implementation Rating	Gusto Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support Incentivized Stephanie Kochis Owner/Bookkeeper Read full review
Alternatives Considered	Gusto While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price Incentivized Verified User Anonymous Read full review
Return on Investment	Gusto Time tracking + payroll calculations me 30-60 minutes every time I run payroll. Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform. Improved employee experience with onboarding. Incentivized Gabi Day CEO + Founder Read full review
ScreenShots	Gusto Screenshots