Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gusto
Score 8.5 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$46
per month
Pricing
Gusto
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$40/month + $6/mo per person
$12 per employee/contractor
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
Exclusive pricing, contact Gusto
Offerings
Pricing Offerings
Gusto
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.
More Pricing Information
Community Pulse
Gusto
Considered Both Products
Gusto
Chose Gusto
N/A - I am an employee and did not choose our company's HR software.
Chose Gusto
Gusto is just easier and more affordable for a small business.
Chose Gusto
Far superior and easier to use.
Chose Gusto
I have only used Gusto from the employee side, but have used Square Payroll from both the employer and employee side and I still think Gusto is much more user friendly, better UX, easier to find information, etc
Chose Gusto
Much better to use, and has less fluff that I don't care about
Chose Gusto
A lot easier to use and to set up. Employees have an easier time locating paystubs and keeping track of hours worked and PTO or days off.
Chose Gusto
Paychex was horrible. We were having problems with them on a monthly basis. We had a new account manager almost quarterly who never seemed to have note on the practice.
Chose Gusto
100000000% better. I hated adp so much. Gusto's design is much more modern.
Chose Gusto
Another company I work for utilizes workday and I really dislike it. It is difficult to use and navigate around, sends a multitude of emails that get overwhelming, and the app is not simple or user friendly at all.
Chose Gusto
Gusto is one of the best work apps every so easy to use and no complications or malfunctions
Chose Gusto
I haven't used another payroll software in the past
Chose Gusto
Paycom is a much more difficult interface than Gusto. It’s harder to access for employees and more difficult to find what you are looking for initially. Gusto has all of its options laid out on the main page to allow for easy access and understanding to use it. I would never …
Chose Gusto
Insperity, ADP, Workforce---much easier to use than all of the previously mentioned services. Gusto is also aesthetically pleasing compared to others.
Chose Gusto
Gusto was recommended to us by our bookkeeper when we took over handling payroll from them (they had previously use SpringAhead) as being more user-friendly for someone who is not a CPA.
Chose Gusto
Personally, I believe that Gusto is the superior product, especially if used by a smaller firm. It has all of the same capabilities as QBO, but has a much simpler design that makes it more user friendly. As I've stated early, the technical support for Gusto is certainly more …
Chose Gusto
much more modern, quicker and streamlined than ADP
Chose Gusto
I love both but prefer the pay calculation abd time off management features in Gusto. They are easier to use and navigate. I love the scheduling and group work chat feature better in When I Work. It is the main aspect of the app and prioritized communication in the app.
Chose Gusto
Gusto is all inclusive and is more user-friendly
Chose Gusto
TSheets tracks time very well but does not support payrole.
Chose Gusto
Gusto is the easiest to use out of all the payroll programs that I have tried out at various companies. Manually entering time is less complicated and requires less time on gusto than on the others.
Chose Gusto
Gusto was much more user friendly and had a nicer interface
Chose Gusto
Gusto is far mor efficient and user friendly than intuit was.
Top Pros
Top Cons
Features
Gusto
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Gusto
8.6
471 Ratings
5% above category average
Pay calculation8.8451 Ratings
Support for external payroll vendors8.58 Ratings
Benefit plan administration8.3336 Ratings
Direct deposit files8.8456 Ratings
Salary revision and increment management8.5352 Ratings
Reimbursement management9.199 Ratings
Best Alternatives
Gusto
Small Businesses
Patriot Software
Patriot Software
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
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User Ratings
Gusto
Likelihood to Recommend
8.1
(495 ratings)
Likelihood to Renew
9.9
(12 ratings)
Usability
9.2
(319 ratings)
Support Rating
1.3
(25 ratings)
Implementation Rating
8.2
(1 ratings)
User Testimonials
Gusto
Likelihood to Recommend
Gusto
It's very easy to use, especially for smaller companies. The site is user-friendly and eye-catching. Everything you need is easily accessible. I have never had to use the customer service side of Gusto, but there is not much that you would need help with or have issues with. I also really enjoy the little pig when logging in.
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Pros
Gusto
  • Gusto really kills it on the simplicity. The app and website are very clear and straightforward.
  • Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed.
  • Gusto communicates very clearly and provides just the right amount of communication.
  • Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy!
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Cons
Gusto
  • Adding in previous time manually could be more accessible.
  • Notifications for when employees manually change hours.
  • We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
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Likelihood to Renew
Gusto
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
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Usability
Gusto
It is a great piece of software, something that I have used since its ZenPayroll days. Its weakest feature at this point is its timekeeping and lack of scheduling. If it adds that, it gets a 10/10 and cannot be replaced by any other payroll software. Like I said, I recommend it to all of my clients and associates.
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Support Rating
Gusto
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
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Implementation Rating
Gusto
Super easy to implement and use!
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Alternatives Considered
Gusto
I've used both Workday and Paylocity for years and they don't even compare. Between the mobile app and the website, everything feels seamless, well thought out, and easy to navigate. I'm so used to the frustration of navigating these apps, even after years of working with them. I never considered there was an option like Gusto out there. It's made everything so easy for me. If I ever get a say I'll be a diehard Gusto evangelist from here on out.
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Return on Investment
Gusto
  • It is definitely an easy, intuitive platform to utilize with lots of helpful features!
  • The Benefits package is very poor and is not useful to me at all.
  • I enjoy how it breaks up the spending insights into several categories such as Food, Transportation, Shopping, Housing Medical, etc.
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ScreenShots

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data