TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Guusto

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Guusto helps HR leaders build recognition programs for frontline and office employees, so people feel inspired to do their best and never want to leave. Recipients get to choose where to redeem from thousands of merchant locations, and one day of clean water is donated with every gift sent makes a positive social impact. There are no markups, unclaimed rewards are credited back in full, and it’s free to get started.

    $0

    per month

    Runa

    Score8.7 out of 10
    N/ARuna offers a digital value infrastructure and network, providing the tools for businesses to build embedded payout, reward and incentive experiences. The Runa Network offers 2,500+ global and local payout options including gift cards, subscriptions, cryptocurrencies, and donations.N/A
    Pricing
    GuustoRuna
    Editions & Modules
    Individual
    $0
    Essential
    $2.25
    per month per user
    Premium
    $3.50
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    GuustoRuna
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContract minimums may apply.—
    More Pricing Information
    Community Pulse
    GuustoRuna
    Considered Both Products
    Guusto
    Chose Guusto
    Ease of setup and use is the first and foremost thing that appealed to us to use Guusto. Employees had to sign up for Guusto which was a smooth process. Then the wide variety of Gift card selections played another key role in choosing Guusto over the other vendor. Smooth …
    Incentivized
    Runa
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    GuustoRuna
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Bonusly
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    Achievers
    Score9.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GuustoRuna
    Likelihood to Recommend
    9.7
    (10 ratings)
    8.7
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    GuustoRuna
    Likelihood to Recommend
    Guusto
    We held a balcony decorating contest and residents were rewarded with the ability to quickly and easily select the gift card that best suited their needs. I was awarded a gift card for performance at work and was to access the reward quickly. In both cases, it was easy and seamless for both sender and receiver.
    Incentivized
    Read full review
    Runa
    Employee Recognition, Birthday recognition, spot recognition, etc. The platform has many options and easily allows for our company to purchase and distribute over 400+ gift card options for our employees in 1 fell swoop. The employee choice has been a huge positive
    Incentivized
    Read full review
    Pros
    Guusto
    • Wide Variety of options on which to use the allotted gift card.
    • Easy method of delivery (e-mail).
    • Can choose whether to have the manager make the allocations, or allow team members to send them directly.
    Incentivized
    Read full review
    Runa
    • Great customer service
    • Large selection of suppliers
    • Professional work during integration
    Incentivized
    Read full review
    Cons
    Guusto
    • Research demographics on variety of stores.
    • I am in a very remote location most of the shops are an hour away.
    • Gas cars would be amazing.
    • Visa option would be great.
    Incentivized
    Read full review
    Runa
    • Support team is responsive, but can take several days or more to get resolution sometimes
    • Status of different brands can change a lot over the course of short periods of time - not always Runa's fault, but sometimes frustrating
    • We've been through several account managers due to turnover. Thankfully, they catch on quick, but does take a bit to get a new AM up to speed each time
    Incentivized
    Read full review
    Likelihood to Renew
    Guusto
    No answers on this topic
    Runa
    Super reliable and easy to use
    Read full review
    Usability
    Guusto
    No answers on this topic
    Runa
    They provide a great portal that is very intuitive to use
    Read full review
    Support Rating
    Guusto
    No answers on this topic
    Runa
    We have a dedicated customer support person, he is quick to react to any needs or requests. We feel that MELP requests are handled professionally and in a timely manner.
    Incentivized
    Read full review
    Implementation Rating
    Guusto
    No answers on this topic
    Runa
    Super smooth to implement
    Read full review
    Alternatives Considered
    Guusto
    Ease of setup and use is the first and foremost thing that appealed to us to use Guusto. Employees had to sign up for Guusto which was a smooth process. Then the wide variety of Gift card selections played another key role in choosing Guusto over the other vendor. Smooth transitioning and setting up with our organization are the key benefits which helped us choose Guusto.
    Incentivized
    Read full review
    Runa
    We have previously used giftcloud which doesn't compare to the experience we've had with wegift/runa. Far less interaction with runa is required, much better service for our money, wider range of gifts, better service provided to our customers, easy portal
    Incentivized
    Read full review
    Return on Investment
    Guusto
    • You can charge up your account for future use which is very handy, but if you're charging from a credit card, you'll want to load over $500 to avoid fees.
    Incentivized
    Read full review
    Runa
    • We have managed to offer international gift vouchers from multiple countries at once
    • With integration gift cards are provided to our clients in seconds
    • No bugs, integration and service overall is working very well
    Incentivized
    Read full review
    ScreenShots

    Guusto Screenshots

    Screenshot of Email ClaimScreenshot of Why Guusto