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Guusto

Guusto

Starting at $0 per month
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Overview

What is Guusto?

Guusto helps HR leaders build recognition programs for frontline and office employees, so people feel inspired to do their best and never want to leave. Recipients get to choose where to redeem from thousands of merchant locations, and one dayā€¦

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Recent Reviews

TrustRadius Insights

Users have found Guusto to be an invaluable tool for peer recognition within their organizations. The convenience of instantly recognizing ā€¦
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Reviewer Pros & Cons

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Pricing

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Individual

$0

Cloud

Essential

$2.25

Cloud
per month per user

Premium

$3.50

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://guusto.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Guusto Webinar - How to Run a Modern Milestone Program

YouTube

Guusto - The Value of Recognition

YouTube

Transform Your Workplace

YouTube

Product Demo

Tourial
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Product Details

What is Guusto?

Guusto helps HR leaders build recognition programs for frontline and office employees, so people feel inspired to do their best and never want to leave. Recipients get to choose where to redeem from thousands of merchant locations, and one day of clean water is donated with every gift sent makes a positive social impact. There are no markups, unclaimed rewards are credited back in full, and itā€™s free to get started.

Guusto Features

  • Supported: Real time gift program
  • Supported: Employee recognition program
  • Supported: Free plan
  • Supported: Peer to peer recognition
  • Supported: Actionable reporting
  • Supported: No Points. No minimums or markups
  • Supported: Purpose-driven with one day of clean water donated for every gift sent.
  • Supported: Flexible Redemption so people choose something they actually want.

Guusto Screenshots

Screenshot of Email ClaimScreenshot of Why Guusto

Guusto Video

Guusto Overview

Guusto Integrations

Guusto Competitors

Guusto Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesUSA, Canada, global redemption
Supported LanguagesEnglish, French, Spanish

Frequently Asked Questions

Guusto starts at $0.

Bonusly, KudosĀ®, and Fond are common alternatives for Guusto.

The most common users of Guusto are from Mid-sized Companies (51-1,000 employees).

Guusto Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)40%
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found Guusto to be an invaluable tool for peer recognition within their organizations. The convenience of instantly recognizing and rewarding co-workers for their accomplishments has been widely appreciated. With a wide range of gift card options to choose from, recipients can select a store that suits their preferences, ensuring a personalized and meaningful reward experience.

One major benefit that users have highlighted is Guusto's ability to streamline the allocation and distribution of employee rewards budgets. The platform eliminates the need for manual claim forms or purchase requests, making it easy for companies to manage and distribute their budget efficiently. Additionally, the flexibility of Guusto's gift card selection has been widely praised for its ability to reward team members regardless of their location, surpassing the limitations of region-specific cards.

Guusto has become a go-to tool for companies looking to express appreciation and recognize their employees in various scenarios. Whether it's for exceptional performance, holiday celebrations, or random acts of kindness, the platform offers a user-friendly interface and the option to attach a gift card, making the recognition process engaging and enjoyable. Moreover, Guusto's versatility extends beyond employee recognition, as it has also been used for on-the-spot rewards, acknowledging adherence to policies or demonstrating exemplary behavior.

Users have consistently reported that Guusto exceeds their expectations with its fast delivery, no-contact rewarding system, and professional interface. Furthermore, the wide selection of catalogs available on Guusto sets it apart from other vendors in terms of user experience and service. Companies seeking to incentivize programs and initiatives find Guusto to be an ideal choice due to its extensive options and outstanding user satisfaction.

Wide variety of options: Users appreciate the extensive range of merchants and stores available on Guusto for using their allotted gift cards. They have mentioned that this wide selection allows them to find something suitable for everyone's preference.

Convenient email delivery: Many users have found the method of delivery through email on Guusto to be easy and convenient. They appreciate the hassle-free process it offers, making it effortless to send and receive gift cards.

User-friendly interface: Reviewers consistently mention that Guusto has a user-friendly interface, which contributes to a positive user experience. They find the website easy to navigate with clear instructions, allowing them to easily send and manage gift cards.

  1. Limited merchant availability: Some users have expressed disappointment with the limited number of merchants available on Guusto, particularly in certain countries. They feel that there is a need for more stores to be added to the platform in order to provide a wider variety of options for gift-giving.

  2. Account creation requirement: A drawback mentioned by some users is the requirement to create an account in order to claim gifts on Guusto. They suggest allowing gift recipients to claim their gifts without the need for account creation, which would streamline the process and make it more convenient for recipients.

  3. Out-of-stock gift cards: Users have reported availability issues with popular gift cards frequently being out of stock on Guusto. Some users have suggested implementing a wish list or a notification system that would inform them when these out-of-stock gift cards become available again, enabling them to purchase their desired choices in a timely manner.

Users have made several recommendations for Guusto. The most common ones include reaching out to the Guusto team for assistance, expanding the number of vendors and types of gifts available, and trying Guusto for easy and efficient gift-giving. Users appreciate the convenience and effectiveness of Guusto as a tool for recognition and engagement. They also suggest funding the Guusto account ahead of time to save time and advise reading the instructions for using Guusto. Additionally, users recommend connecting with the Guusto team for help, trying Guusto for a variety of gift card options, and using it for workplace gifts and rewards.

Reviews

(1-10 of 10)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Guusto is used as recognition program. It allows employees to recognize their peers and for leaders to recognize their staff. The small acts of kindness go a long way to brighten people's days and makes the work that more fulfilling. I enjoy surprising my coworkers with words of appreciation unexpectedly.
  • Recognition
  • Employee acknowledgment
  • Notifies leader of their employees efforts
  • The link to this review was blocked by our organization making it difficult to get here.
I think it is well suited to both small and large organizations.
Can be used by the front line as well as managers.
Colleen Callahan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We just rolled out using Guusto for peer recognition in our company, and it's been a big hit. In the past, I'd purchase various gift cards and leave them in a box waiting to be used... some of them lost value, some even went to waste because the store/restaurant went out of business. And it was out of sight, out of mind. We'd also face the issue that the person being rewarded wasn't particularly interested in the ones that I had on hand, so it took a little bit of the fun away from giving/receiving the gift.

Now, our employees can instantly recognize/reward their co-workers when they catch them doing something great, and the recipient can pick exactly what they want for their gift card. And it's so easy to use! The best part is that each month, the Accounting dept can dole out our allotted budget amount, and I don't have to submit claim forms, or purchase requests, etc. It just shows up in my "bank" to be used that month. I would highly recommend this product to others who want a quick, easy, and meaningful way to reward their team members.
  • Wide Variety of options on which to use the allotted gift card.
  • Easy method of delivery (e-mail).
  • Can choose whether to have the manager make the allocations, or allow team members to send them directly.
This works whether the manager wants to have requests submitted and then they send out the gift cards, or if they want to open it up (with limits set) and have team members send gift cards within their team. It's extremely flexible.
Wade Lohn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use this to recognize and reward my team for the great performance they do day in and day out. I also use this for on-the-spot recognition for properly demonstrating behaviors according to policies.
  • Instant rewards with the online option.
  • Great variety of rewards.
  • User friendly very easy to use.
  • Research demographics on variety of stores.
  • I am in a very remote location most of the shops are an hour away.
  • Gas cars would be amazing.
  • Visa option would be great.
Being in a remote location the Mastercard option is very popular as it can be used in multiple venues.
Keith Eldridge | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used Guusto to reward team members for going above and beyond their normal duties. When they've done something special, especially that brings a good light to the company, this was a great way to show our appreciation on top of their normal remuneration. We offer them a gift card to any of the services Guusto connects with so they can use it freely, regardless of where they are in the world. Other places might only offer an Amazon or Starbucks card based in the United States, which wouldn't be ideal if the team member is living in another country or in an area where the card can't be used.
  • Gift card management
  • Charge up credit to apply to future gift cards
  • Variety of merchants
  • Add more merchants
  • Add more merchants in more countries
Guusto is well suited for any company that wants to provide extra, fun benefits for their employees, but it can also be used for personal use. If someone has helped you out and you want to reward them or just say thank you, you can give them their own choice of where they want to use the credit.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Guusto has a wide selection of catalogs to choose your gift cards from. It is perfect for a company looking to incentivize its programs/initiatives. Its easy-to-use interface, user experience and service make it stand out from the others. We had another vendor before Guusto but now it seems a completely different and wonderful experience with the Guusto.
  • Service.
  • User experience.
  • Wide catalog of gift cards.
  • Gift card balance check.
Guusto is well suited for situations where an organization is looking to incentivize some program or reward its employees on their anniversary or birthdays. Employees have a wide variety of gift cards to choose from rather than a few.
Guusto is perfect for a bonus gift card to the new employees as well as they would feel valued.
February 07, 2022

Many ways to say "thanks"

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Guusto is a user-friendly platform that makes it easy to recognize and thank my colleagues in multiple ways! I love that I can send a quick thanks or choose to have a gift card attached. This flexibility makes it fun and engaging for me, and I've only received positive feedback on the platform from those who receive my thanks/gifts.
  • Provides options for how to recognize your colleagues
  • User friendly
  • Provides lots of gift card options
  • Platform speed - sometimes slow
  • Sometimes have log-in issues
  • More graphics options to choose from versus needing to find and download
Guusto can be used for all kinds of colleague kudos: a "good job" after a rough day; someone stepping up to help someone in need; someone pitching in to brainstorm a much-needed solution; a development milestone; or a simple "I appreciate you." Having the different communication categories within Guusto also makes it more personalized to the recipient.
Gina Jehn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Guusto for rewarding our employees for everything from going above and beyond in their respective roles, to celebrating Holidays to randomly rewarding them as a random act of kindness! It the go to platform for whenever we want to thank our employees and give them a little something extra to show them we care and recognize their efforts.
  • Platform is user friendly
  • Great reporting features
  • Partners with it's clients well
  • Offers great selection of vendors to choose from
  • An auto report of unclaimed gifts would be nice or even a reminder email sent to recipient after 1 month
  • Instant connection on chat feature
  • Better explanations on how to use some in store gift purchases
It's a great and easy way to effortlessly reward employees but still have a tracking tool for Management.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Using Guusto has been a great experience: easier and quicker than I expected it would be. I love the versatility, fast turnaround to get the reward to the recipient, and offered no-contact rewarding which is essential in this pandemic time. Recipients love the options they have to choose the best fit for their lifestyle. They offer very professional delivery and the interface ensures credibility. Additional end-user tools are value-added.
  • Trustworthiness and professional output.
  • Versatility in options to send and receive.
  • User Interface ease of use.
  • Very prompt turnaround.
  • The ability to transfer funds to another user would be appreciated.
  • Less corporate feel would seem more personal.
We held a balcony decorating contest and residents were rewarded with the ability to quickly and easily select the gift card that best suited their needs. I was awarded a gift card for performance at work and was to access the reward quickly. In both cases, it was easy and seamless for both sender and receiver.
Score 10 out of 10
Vetted Review
Verified User
My company gave me a credit to celebrate my birthday. Instead of getting fixed brand of GC, I found using Guuso to redeem GC is a better choice. So many brands to choose. Very fast delivery. The total experience is very good. I like this idea of giving employee this type of flexible amounts to choose the GC best fits their needs.
  • Website is easy to use
  • Many choices of giftcard to choose
  • Fast delivery
  • Good customer service
  • some hot gift cards are out of stock
  • they can provide a wish list or a notification when those oos GC becomes in stock
Guusto is a good place to go if you are the employer and you want to recognize your employees with great flexibility. Or if you are parents and you want to appreciate your kids' teacher but you have no idea about the teacher's preference. It used to be a headache. Now I think I've found the solution. I'll definitely choose Guusto for this purpose.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Guusto is the perfect tool to reward friends, colleagues, and family. The process is super simple: you load a gift card amount, and the person receiving it can choose the store they want from a long list (perfect for fitting their own wants and needs). You're also able to use it as work incentives, rewarding sufficient work or stand-out employees with gift cards of their choosing. I highly recommend it!
  • Wide selection of stores.
  • Easy process and instructions.
  • Customizable e-gift card design and note.
  • Could add more stores.
  • Not having to create account to claim.
It is well suited for employee and gift-giving incentives.
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