HackerOne vs. Skybox Security

It is one of the good platforms for security researchers to submit bugs and other vulnerabilities, it however, has some challenges, in terms of un-verified and duplicate submissions.

Incentivized

For any customer that has a complex network environment spanning globally, skybox helps manage firewall policy compliance for many vendors quite easy. It has a variety of security and network vendors that it is compatible with in its database.

• Filter for spammy bug reports
• Nice central interface
• Payment/reward system is nice

Incentivized

• Skybox manages compliance for firewalls better than we have seen with other tools.
• Skybox integrates into standard change management tools so change control can flow through Skybox and assist with all decisions to implement a change.
• The Skybox network map is more detailed than other management tools showing us paths other tools didn't find.

Incentivized

• A lot of duplicate bugs get reported, although it does offer automatic suggestion of previously reported bugs that may be duplicates, it is far from perfect.
• Anyone can report bugs, a lot of them are not verified before submission. This sometimes leads to a lot of time spent in verifying if the bug is really actionable.
• Each submission has to be treated with equal potential, a lot of time, some time gets invested in vulnerabilities that aren't as important as some others.

Incentivized

• User experience. On the first approach, it's not the simplest tool that I have ever used.
• Web-based console. In my honest opinion it's very important [to have] this type of functionality to extend the use of Skybox.
• Too many updates of the product.

Incentivized

It is user friendly and quite easy to use. It centralizes all info in one portal and generates good reports to help you visualize and assess your change management decision

The support team needs to be improved especially in their response and awareness about recent bugs in their solution. For example, sometimes they are not aware about how to integrate specific vendors like Microsoft Azure and they still don't have answers to it until now.

These were very close and we liked HackerOne better. For a time we did have both and we felt the need to consolidate the information into one platform and end of life our internal offering. Overall we've been fairly happy with HackerOne.

Incentivized

CloudGuard Dome9 does not have a suite for an on-premise datacenter.

Incentivized

• Bugs that can't be tracked internally are submitted by external researchers, which is an important factor for security vulnerabilities.
• Even if the bugs reported are duplicates, there still is provision to award reputation points, that keep the researchers engaged.
• It also requires a lot of verification and validation, as a lot of the submissions are unverified to begin with.

Incentivized

• Skybox is in pilot
• Positive ROI is in change management

Incentivized