HaloPSA vs. Kaseya BMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HaloPSA
Score 8.9 out of 10
Enterprise companies (1,001+ employees)
HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users…
$35
per month per user
Kaseya BMS
Score 8.7 out of 10
N/A
Kaseya BMS is a solution that enables professional services and IT service providers to run their businesses, from ticketing, project management, quoting to billing, and more, in a single platform. BMS aims to eliminate human error with end-to-end billing automation for accurate and timely invoices every single time.N/A
Pricing
HaloPSAKaseya BMS
Editions & Modules
All-inclusive PSA Software
$35
per month per user
All-inclusive PSA Software
$35
per month per user
No answers on this topic
Offerings
Pricing Offerings
HaloPSAKaseya BMS
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details15% discount for all charities, educational institutions and non-profit organisations.—
More Pricing Information
Community Pulse
HaloPSAKaseya BMS
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
HaloPSAKaseya BMS
Small Businesses
Atera
Atera
Score 8.9 out of 10
Atera
Atera
Score 8.9 out of 10
Medium-sized Companies
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HaloPSAKaseya BMS
Likelihood to Recommend
9.7
(3 ratings)
-
(0 ratings)
User Testimonials
HaloPSAKaseya BMS
Likelihood to Recommend
Halo Service Solutions
Having been in IT for 10+ years and used so many different PSA platforms, I must say working with HaloPSA has been simply amazing. Straight out of the box, it's fast. It's feature-rich. It's easy to set up the basics, and the onboarding team was amazing. The onboarding team actually spends time with you, human on human, walking you through the setup and getting it working how you want. No one else does that included. Yeah, sure, you can pay CW and the other huge amounts of money, and they sort of help you, but HaloPSA helps you from the start; it seems they realise if they help set it up correctly in the first place, it reduces support calls. We can run our business from day one - very customer-centric. We have been using HaloPSA for a year now, and there is still plenty to learn and develop on the platform, but every week we are learning new things that we can do. The support team is great; they are humans who understand the issues we face, so they get things working fast. We have suggested some missing features to the dev team, and so far, they have implemented all of them - WOW. Don't get me wrong, as with all platforms, HaloPSA is not perfect. It's young, but it's maturing fast, very fast, and they are getting integrations built with the major players in the IT industry, which is fantastic. Yes, a few times, the link to Xero broke, which was annoying, but unlike the platforms we used in the past, the support team spoke to us and told us what the problem was and got it fixed, so you can't ask for more than that. Their growth has been fantastic to see, but again this has meant a bit of change around with account managers, support personnel, etc., but everyone they bring on is just as good as the last. All in all, migrating to HaloPSA was the best software/platform decision I have made in our business since I began the business. I would recommend HaloPSA to any IT business. Well done, Team HALO. Keep up the awesome work.
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Kaseya
No answers on this topic
Pros
Halo Service Solutions
  • Workflows
  • Stock Control
  • Quoting
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Kaseya
No answers on this topic
Cons
Halo Service Solutions
  • A few tweaks to how items are organised/grouped and listed
  • Documentation
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Kaseya
No answers on this topic
Alternatives Considered
Halo Service Solutions
We have used and tried several other PSA vendors and HaloPSA was our favorite by far. Many others were either much too overly complicated, clunky, slow to respond to issues, incomplete, or they simply failed to deliver on promises made, especially in terms of integrations.
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Kaseya
No answers on this topic
Return on Investment
Halo Service Solutions
  • Being able to track events
  • Reporting
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Kaseya
No answers on this topic
ScreenShots

HaloPSA Screenshots

Screenshot of Home PageScreenshot of Asset ManagementScreenshot of Dashboard