Happy Returns vs. Shiprocket

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Happy Returns
Score 10.0 out of 10
N/A
Happy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…N/A
Shiprocket
Score 9.1 out of 10
N/A
Shiprocket is an eCommerce logistics and shipping software solution. It offers an automated shipping platform to sellers where they can ship their packages through 15+ courier partners for as low as Rs 27 per 500 grams. Shiprocket lets sellers integrate their sales channel such as Amazon, Shopify, Magento, BigCommerce, etc.N/A
Pricing
Happy ReturnsShiprocket
Editions & Modules
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Offerings
Pricing Offerings
Happy ReturnsShiprocket
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Happy ReturnsShiprocket
Top Pros

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Best Alternatives
Happy ReturnsShiprocket
Small Businesses
Webgility
Webgility
Score 8.9 out of 10
Webgility
Webgility
Score 8.9 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
Happy ReturnsShiprocket
Likelihood to Recommend
10.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Happy ReturnsShiprocket
Likelihood to Recommend
Happy Returns
Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label.
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Shiprocket
Shiprocket has greatly helped our business. When we first started, I believe Shiprocket was the only partner available in the market who was offering last mile services. We have been able to deliver tons of orders on time, gained so much customer satisfaction. Shiprocket has made an essential part which is the final delivery of products to customers completely effortless.
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Pros
Happy Returns
  • Makes the return process easy for customers
  • It's easy for our customer service team to manager
  • Has a seamless Shopify integration
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Shiprocket
  • Dedicated and simple Dashboard
  • Accurate tracking of the shipments
  • Too many carrier partners options
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Cons
Happy Returns
  • Currently there is no API to GET or POST data
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Shiprocket
  • The price has gone a little high since the time we started using it.
  • The possibility to use international shipment could be more accessible.
  • It would be wonderful if we could get the delivery boy`s number.
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Alternatives Considered
Happy Returns
We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.
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Shiprocket
Shiprocket definitely has a much simpler and easy to use dashboard. There are more than enough features one might need. A lot of queries get ansewered within the dashboard without having to actually call customer care number.
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Return on Investment
Happy Returns
  • We have seen an increase in customer retention
  • Customer service spends less time servicing return issues
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Shiprocket
  • Shiprocket has definitely helped us get more business with the help of timely deliveries.
  • Its easy to use dashboard helps us create as many shipments as we want within minutes.
  • The fact that it easily integrates with ecommerce platforms like shopify saves us a lot of time as we don`t have to manually enter details of every order.
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ScreenShots

Happy Returns Screenshots

Screenshot of Make returns beautiful for your business, shoppers, and the planet with returns software and reverse logistics.Screenshot of Reduce costs and retain revenue with returns software and reverse logistics

Shiprocket Screenshots

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