Happy Returns vs. Shiprocket

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Happy Returns
Score 10.0 out of 10
N/A
Happy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…N/A
Shiprocket
Score 10.0 out of 10
N/A
Shiprocket is an eCommerce logistics and shipping software solution. It offers an automated shipping platform to sellers where they can ship their packages through 15+ courier partners for as low as Rs 27 per 500 grams. Shiprocket lets sellers integrate their sales channel such as Amazon, Shopify, Magento, BigCommerce, etc.N/A
Pricing
Happy ReturnsShiprocket
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Happy ReturnsShiprocket
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Happy ReturnsShiprocket
Top Pros

No answers on this topic

User Ratings
Happy ReturnsShiprocket
Likelihood to Recommend
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Happy ReturnsShiprocket
Likelihood to Recommend
Happy Returns
Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label.
Read full review
Shiprocket
No answers on this topic
Pros
Happy Returns
  • Makes the return process easy for customers
  • It's easy for our customer service team to manager
  • Has a seamless Shopify integration
Read full review
Shiprocket
No answers on this topic
Cons
Happy Returns
  • Currently there is no API to GET or POST data
Read full review
Shiprocket
No answers on this topic
Alternatives Considered
Happy Returns
We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.
Read full review
Shiprocket
No answers on this topic
Return on Investment
Happy Returns
  • We have seen an increase in customer retention
  • Customer service spends less time servicing return issues
Read full review
Shiprocket
No answers on this topic