Happy Returns vs. ShipWave

ShipWave

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Happy Returns	Score 10.0 out of 10	N/A	Happy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…	N/A
ShipWave	Score 0.0 out of 10	N/A	ShipWave is a multi-channel shipping and order management platform built by Switch Labs. It connects ecommerce sellers with major marketplace channels including Amazon, Walmart, and Shopify, providing a unified dashboard to manage orders, inventory, and fulfillment across all sales channels from a single interface. The platform automates key shipping workflows such as batch label printing, rate comparison across carriers, and order syncing between marketplaces. ShipWave integrates with…	$0 per label

Pricing

Happy Returns

ShipWave

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Happy Returns	ShipWave
Free Trial
Yes	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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ShipWave uses a pay-per-label pricing model with no monthly fees or subscriptions. The platform is completely free to use — you only pay when you purchase a shipping label. Labels are offered at discounted carrier rates (up to 54% off retail) from USPS, UPS, FedEx, and DHL. No credit card is required to sign up, and all features are included for every user.

More Pricing Information

Community Pulse
	Happy Returns	ShipWave

Best Alternatives
	Happy Returns	ShipWave
Small Businesses	Webgility Score 9.6 out of 10	Webgility Score 9.6 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Happy Returns	ShipWave
Likelihood to Recommend	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Happy Returns	ShipWave
Likelihood to Recommend	Happy Returns Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label. Incentivized Verified User Anonymous Read full review	Switch Labs No answers on this topic
Pros	Happy Returns Makes the return process easy for customers It's easy for our customer service team to manager Has a seamless Shopify integration Incentivized Verified User Anonymous Read full review	Switch Labs No answers on this topic
Cons	Happy Returns Currently there is no API to GET or POST data Incentivized Verified User Anonymous Read full review	Switch Labs No answers on this topic
Alternatives Considered	Happy Returns We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite. Incentivized Verified User Anonymous Read full review	Switch Labs No answers on this topic
Return on Investment	Happy Returns We have seen an increase in customer retention Customer service spends less time servicing return issues Incentivized Verified User Anonymous Read full review	Switch Labs No answers on this topic
ScreenShots	Happy Returns Screenshots