Happy Scribe vs. Nuance Dragon Speech Recognition

Happy Scribe saves us a lot of time in generating transcripts and subtitles. We have used other services, including human transcription, and really find Happy Scribe to be adequate for a starting point. Even human transcription isn't perfect when the transcriptionist isn't familiar with the domain and specific vocabulary used.

My job requires that I produce lengthy and detailed minutes of meetings and Nuance Dragon Speech Recognition is absolutely ideally suited for this purpose. Notably, meetings are recorded and it is extremely easy to playback the recording of meetings while dictating notes. This is a remarkable saving in time and effort in producing minutes that might otherwise take a few days. I cannot think of any scenario where it would be less appropriate to use Nuance Dragon Speech Recognition other than in a situation where it is not possible to dictate for whatever reason.

Incentivized

• Machine translation is remarkably accurate, though of course not perfect.
• The entire web app experience is thoughtfully designed and implemented. Using it is a pleasure.
• A sweet feature: the ability to share editable transcripts with guests through a share link.

• The main advantage is that it calibrates itself around your tone and accent.
• Integration with many apps and operative system is good.
• Integrating custom words and acronyms is very easy, so, over time, recognition becomes very precise and customized.

Incentivized

• There's not much to dislike!

• Word recognition can always improve.
• Sometimes puts stray words or characters on the page if you forget to tell the microphone to go to sleep.
• Adds non-spoken words for no reason if there is a delay in speaking.

Incentivized

• Nuance Dragon Speech Recognition is not up to par with any of the other AI voice recognition technologies currently available
• The software is also very buggy and crashes frequently
• Punctuation also seems like an afterthought for Nuance Dragon Speech Recognition software--requiring the user to speak out each comma, period, etc.

Incentivized

Once you learn the product, it is quite easy to use.

Incentivized

One of the worst companies in terms of customer service getting the download file because of a laptop upgrade took me months of work. No jokes.

Incentivized

For our use, Happy Scribe's machine translation is nearly as accurate as the human translation services we used before at considerably lower cost. The web app is better designed than either of the others we tried, though we haven't used those alternatives in the past several years

Other than the more recent speech recognition tools from Microsoft, Google, etc., I have always used Nuance Dragon Speech Recognition. I was introduced to AI technology on an appraisal assignment. During the engagement, I had an opportunity to learn about the technology, and when I researched speech recognition software, the best reviews were of Nuance Dragon Speech Recognition. I purchased Nuance Dragon Speech Recognition and have stayed with the product.

Incentivized

• Happy Scribe enables us to make videos and audio accessible to people who prefer not to watch or listen.
• Happy Scribe saves us time and money.
• Happy Scribe just works.

• Nuance Dragon Speech Recognition has made it easier to dictate progress notes
• Nuance Dragon Speech Recognition has made seeing patients more efficient
• Nuance Dragon Speech Recognition was a little expensive for our smaller practice

Incentivized