Clientjoy (discontinued) vs. HappyFox Live Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clientjoy (discontinued)
Score 9.1 out of 10
N/A
Clientjoy was a social marketing tool that helped marketers shorten URLs and run scripts to retarget one time visitors to get more out of ads, or create micro-landing pages, to generate leads. It was acquired by Synup, and has been discontinued.N/A
HappyFox Live Chat
Score 9.0 out of 10
N/A
Indian software company Tenmiles offers HappyFox Chat, a live chat tool with a free edition, that is available as a standalone product, or integrated with the company's help desk software: HappyFox.N/A
Pricing
Clientjoy (discontinued)HappyFox Live Chat
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Clientjoy (discontinued)HappyFox Live Chat
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Clientjoy (discontinued)HappyFox Live Chat
Best Alternatives
Clientjoy (discontinued)HappyFox Live Chat
Small Businesses
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Medium-sized Companies
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Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
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Genesys DX (discontinued)
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Score 10.0 out of 10
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User Ratings
Clientjoy (discontinued)HappyFox Live Chat
Likelihood to Recommend
8.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Clientjoy (discontinued)HappyFox Live Chat
Likelihood to Recommend
Discontinued Products
It is good if you have a social media profile and have many different things to promote. Or if you just want to track the number of visitors to a particular link, this is good to use!
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HappyFox Inc.
Whenever a customer raises a request the same is forwarded to a designated executive with a unique ticket number. Customers can raise their problems via the business website or even an email. They are also sent a confirmatory email that allows them to track the statues of their ticket and also reach out to the concerned executives within the company. All this helps in making customer care fair, efficient and most importantly transparent for the benefit of the customers
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Pros
Discontinued Products
No answers on this topic
HappyFox Inc.
  • All the emails convert into tickets and can be assigned to any free agent or team; which help us to respond on customer's query efficiently and in a timely manner.
  • One of the best features, which I used while using HappyFox, was transferring the ticket to another team member.
  • You can integrate HappyFox with Magento.
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Cons
Discontinued Products
No answers on this topic
HappyFox Inc.
  • HappyFox should provide a customization in category statues.
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Return on Investment
Discontinued Products
No answers on this topic
HappyFox Inc.
  • We are able to answer customer queries within SLA
  • The manned power has reduced, it was complicated to manage and respond to all customers over an email in timely manner.
  • We have limited resources, so we don't need to assign tickets or emails to any individual. As all the tickets are re-directed to relevant executive or team member.
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ScreenShots

Clientjoy (discontinued) Screenshots

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