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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Hoopla

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Hoopla is a cloud based sales motivation application, available on the Salesforce AppExchange, that tracks and motivates sales teams to focus on and perform the key activities that lead to sales success and CRM adoption. Hoopla is native to the Salesforce platform, so users can create sales contests, games and leaderboards based on any Salesforce metric. Updates are streamed live on any TV, mobile or desktop screen throughout a company.

    $22

    Per User per Month

    Pricing
    Hearsay, now part of YextHoopla
    Editions & Modules
    No answers on this topic
    Standard
    $22
    Per User per Month
    Advanced
    $25
    Unlimited
    $32
    Offerings
    Pricing Offerings
    Hearsay, now part of YextHoopla
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Hearsay, now part of YextHoopla
    Considered Both Products
    Yext
    No answer on this topic
    Hoopla
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
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    Hearsay, now part of YextHoopla
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    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Kahoot!
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextHoopla
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.2
    (15 ratings)
    Usability
    9.0
    (1 ratings)
    9.2
    (3 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.7
    (6 ratings)
    User Testimonials
    Hearsay, now part of YextHoopla
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Hoopla
    Hoopla is a valuable ally to improve the team's performance. [I]t is a great help for those teams that have defined and [created] clear automated metrics. However, if you are in a team where the metrics are manually evaluated, it can be hard to get excited about the progress, since it will take longer to refresh.
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Hoopla
    • Simple leaderboards that stack rank individuals in the areas that you want to measure
    • Instant notifications and providing the virtual "pat on the back" when something positive occurs
    • Effective salesforce.com integration that makes in easy to administer
    • Great user community to share ideas, tips, and best practices
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Hoopla
    • I wish it ran in a browser and not as a full Chrome app, would have made setup easier.
    • It was nice to have default images out of the box, more would have been nice.
    • For smaller companies, it can get pricy, quick. We 100% see the ROI to be clear.
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Hoopla
    I gave it a 9 because it really is an extremely easy service to use. I would comfortably say that a brand use user could be set up and using it within just a few minutes. Hoopla has been very great about making any new update very user friendly and easy to use and figure out
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Hoopla
    I have really enjoyed my relationship with our client success manger, Annette. She is always willing to hop on a call for a quick question and is very responsive. She has taken the time to walk me through how to upload new reports, set up new metrics and leaderboards, while also being helpful in setting up a new channel to broadcast
    Incentivized
    Read full review
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Hoopla
    They were both comparable based on the tool and results on how we wanted to Broadcast sales metrics and KPI’s across the entire sales organization. Hoopla just seemed to be much easier to use with fewer bells and whistles. We felt based on the pricing structure and how we planned to display hoopla on monitors throughout our office that it was the best choice to move forward with
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Hoopla
    • We hear music and folks cheer when a "Breaking News" announcement occurs. The community level engagement can not be quanitified
    • The contest environments have helped to lead sellers to stay an extra 30 minutes and make 10 more calls just to pass someone up. We see our call volume increased because of it.
    • We measure the trails of our solution that our sellers create from leads. We can see an active pursuit of those conversions to be at the top of the leaderboard. More trails, lead to more opportunities, that lead to more sales.
    Read full review
    ScreenShots