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Great product for book lovers
October 21, 2020

Great product for book lovers

Jeremy Anderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hoopla

Working at a college, we have various departments that use Hoopla. Primarily the library but we have some others that utilize it for employees. I believe Hoopla helps minimize the mundane daily tasks we have in the work environment. As far as business problems, I think Hoopla helps solve some of the issues we face with employee dissatisfaction. I enjoy listening to a good book and having this option during the work day has been incredible for me, especially this year during COVID with very little interaction with fellow employees.
  • Wide selection
  • Always has new content
  • Gives great new suggestions
  • Some older content is sometimes hard to find
  • Newer top sellers are usually not available right away
  • Hard to find complete series
  • Increased positivity
  • Increased productivity
  • It has helped reduce idle time
Hoopla has been a great product to have access to in the office. They are always updating their software to stay with the times and keep things fresh. Most products are pretty comparable but I really enjoy the interface and layout of Hoopla. Overall Hoopla has continued to stay as a leader in the ebook/book industry for me and my organization.
I’m giving it an 8 because I think it is a great product but I think there is a little room for improvement. Hoopla contains a great database of books to listen to or read that I have thoroughly enjoyed, but I think they could invest a little more into their selection and or give the option for users to get books added that aren’t.
I gave it a 9 because it really is an extremely easy service to use. I would comfortably say that a brand use user could be set up and using it within just a few minutes. Hoopla has been very great about making any new update very user friendly and easy to use and figure out.

Do you think Hoopla delivers good value for the price?

Yes

Are you happy with Hoopla's feature set?

Yes

Did Hoopla live up to sales and marketing promises?

Yes

Did implementation of Hoopla go as expected?

I wasn't involved with the implementation phase

Would you buy Hoopla again?

Yes

Hoopla has been a great go to for those quiet days in the office. Before COVID, I spent a lot of time collaborating with co-workers in the office. With the limited in person interactions, I have used Hoopla a lot. COVID was definitely a great scenario to use Hoopla. For people that are currently having a lot of in-person interaction, it may not be the best option because I have found that I can get very into an e-book and then not notice someone at my door.