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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Korero

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…

    $10

    per user

    Pricing
    Hearsay, now part of YextKorero
    Editions & Modules
    No answers on this topic
    Basic
    $10.00
    per user
    Professional
    $22.00
    per user
    Offerings
    Pricing Offerings
    Hearsay, now part of YextKorero
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.
    More Pricing Information
    Features
    Hearsay, now part of YextKorero
    Sales Force Automation
    Comparison of Sales Force Automation features of Hearsay, now part of Yext and Korero
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Korero
    8.2
    3 Ratings
    5% above category average
    Customer data management / contact management00 Ratings8.23 Ratings
    Workflow management00 Ratings8.13 Ratings
    Opportunity management00 Ratings8.43 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.11 Ratings
    Quote & order management00 Ratings7.13 Ratings
    Channel / partner relationship management00 Ratings8.21 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Hearsay, now part of Yext and Korero
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Korero
    7.5
    3 Ratings
    3% below category average
    Case management00 Ratings8.13 Ratings
    Help desk management00 Ratings6.93 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Hearsay, now part of Yext and Korero
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Korero
    7.8
    3 Ratings
    1% above category average
    Lead management00 Ratings7.93 Ratings
    Email marketing00 Ratings7.72 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Hearsay, now part of Yext and Korero
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Korero
    8.3
    3 Ratings
    8% above category average
    Task management00 Ratings8.63 Ratings
    Billing and invoicing management00 Ratings8.13 Ratings
    Reporting00 Ratings8.12 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Hearsay, now part of Yext and Korero
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Korero
    8.5
    3 Ratings
    11% above category average
    Pipeline visualization00 Ratings8.53 Ratings
    Customization
    Comparison of Customization features of Hearsay, now part of Yext and Korero
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Korero
    8.1
    3 Ratings
    6% above category average
    Custom fields00 Ratings7.43 Ratings
    Scripting environment00 Ratings8.62 Ratings
    API for custom integration00 Ratings8.21 Ratings
    Social CRM
    Comparison of Social CRM features of Hearsay, now part of Yext and Korero
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Korero
    6.4
    1 Ratings
    16% below category average
    Social data00 Ratings6.41 Ratings
    Platform
    Comparison of Platform features of Hearsay, now part of Yext and Korero
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Korero
    8.1
    3 Ratings
    6% above category average
    Mobile access00 Ratings8.13 Ratings
    Security
    Comparison of Security features of Hearsay, now part of Yext and Korero
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Korero
    8.5
    3 Ratings
    1% above category average
    Role-based user permissions00 Ratings8.53 Ratings
    Best Alternatives
    Hearsay, now part of YextKorero
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextKorero
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.8
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    8.5
    (3 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.9
    (3 ratings)
    User Testimonials
    Hearsay, now part of YextKorero
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Innoverenit
    Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion. It is also a great platform for those who are looking for ATS and CRM together at an affordable price. For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Innoverenit
    • User friendly
    • Great support
    • Very affordable
    • Simple to use
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Innoverenit
    • UI and UX
    • They provide good support but it can be improved
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Innoverenit
    I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements. It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Innoverenit
    The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
    Incentivized
    Read full review
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Innoverenit
    Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Innoverenit
    • Increased sales' achievements by considerable number
    Read full review
    ScreenShots

    Korero Screenshots

    Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution