Korero Reviews

3 Ratings
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Score 8.8 out of 100

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April 19, 2021
Jagdeep Kaur | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Korero has been a very efficient platform for my business. I am a freelance professional and to manage different clients and their recruitment cycles was a big hassle but ever since I started using Korero life became pretty organized. I could work on this platform with other recruiters and share my data with ease. Korero also has a CRM capability which helps me to keep track of business. It is very user friendly and the software has customization possible for individual needs. The best part is the affordability of Korero and I’m pretty pleased with their price and offerings. It is worth a spend for the benefits it accrues and is very reasonably priced as compared to other software in the market.
  • Customization of fields as per individual needs
  • Reasonably priced
  • Sales and new business analysis can be well tapped
  • Recruiting software works amazing as all small details are very well incorporated
  • Social media integration is needed
  • There is room for integration with many HR applications to make it more beneficial for HR professionals
  • Payroll integration is something I missed but got to know it’s on the cards, so coming soon probably
Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion.
It is also a great platform for those who are looking for ATS and CRM together at an affordable price.
For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
They are very quick to answer your query and they give great support from the moment you sign up for Korero. I was referred to use this platform for the same reason by a friend and now after using it I can bet they are not just responsive but they also ensure customer expectations are met and the customer experience while using Korero is flawless.
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April 29, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Korero is used in our company as a basic system in our business process. It helps to organize all our data of customers and use this in the organization and to help our business grow. Korero is on of the best CRM system what I used. It is also very user friendly for our employees and that makes it more value to use. Also the support is very fast and helpfull. I will advise all SMB companies to start using Korero.
  • User friendly
  • Great support
  • Very affordable
  • Simple to use
  • List of updates in details
Always open for a discussion.
The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
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April 22, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Korero is used by our sales team to manage our leads and lubricate the pipeline. It works seamlessly in mapping the customer journey and making our job easier than ever.
  • Mapping customer journey
  • Workflow automation
  • Advanced data security
  • UI and UX
  • They provide good support but it can be improved
If you are an enterprise firm looking for a big package in a budget, Korero is the best solution for you. It provides almost all the advanced must-have features that can help you in getting your job done.

If you are a team looking for a better user experience and have a much higher budget, then you can opt out of Korero and look for some big players. Honestly, Korero is a great solution according to its pricing, solving the sales team's needs.
They have a decent help desk and chat engine to solve the queries. Still more FAQs can help them in taking the support to autopilot mode.
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Feature Scorecard Summary

Customer data management / contact management (3)
Workflow management (3)
Opportunity management (3)
Integration with email client (e.g., Outlook or Gmail) (1)
Quote & order management (3)
Channel / partner relationship management (1)
Case management (3)
Help desk management (3)
Lead management (3)
Email marketing (2)
Task management (3)
Billing and invoicing management (3)
Reporting (2)
Pipeline visualization (3)
Custom fields (3)
Scripting environment (2)
API for custom integration (1)
Role-based user permissions (3)
Social data (1)
Mobile access (3)

What is Korero?

Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience.

Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android version available on Google Store) – access anytime, anywhere on multi browsers and multi devices.

1. Out of the box use

* Korero comes pre-configured with a set of processes, dashboards, built-in analytical tools (KPIs) and number of features and functionalities for enterprises / start ups with a geo footprint can get started in minutes.

2. Customer journey integrated with Task / Approval management

* Workflows integrated with Sales processes, configure tasks and approvals, associate service level agreements for each activity to accelerate opportunity closure.

3. Automation adds value to business,

* Configure processes using rules and automate repetitive processes, emails, notifications & approvals for improved productivity.

4. Partner and Supplier Management

* Collaborate with internal users from other than sales functions and external parties in a secure manner to accelerate opportunity closures.

Korero Features

Sales Force Automation Features

Has featureCustomer data management / contact management
Has featureWorkflow management
Has featureOpportunity management
Has featureIntegration with email client (e.g., Outlook or Gmail)
Has featureQuote & order management
Has featureChannel / partner relationship management

Customer Service & Support Features

Has featureCase management
Has featureHelp desk management

Marketing Automation Features

Has featureLead management
Has featureEmail marketing

CRM Project Management Features

Has featureTask management
Has featureBilling and invoicing management
Has featureReporting

CRM Reporting & Analytics Features

Has featurePipeline visualization

Customization Features

Has featureCustom fields
Has featureScripting environment
Has featureAPI for custom integration

Security Features

Has featureRole-based user permissions

Social CRM Features

Has featureSocial data

Platform Features

Has featureMobile access
Additional Features
Has featurePlaybooks

Korero Screenshots

Korero Videos (3)

Watch RecuitPro - Manage lifecycle of profiles

Korero Downloadables

Korero Integrations

Twilio Programmable SMS, part of Twilio CPaaS, Microsoft

Korero Competitors

Korero Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Basic$10.00Per User
Professional$22.00Per User

Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.

Korero Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Korero Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar
Live Chat

Korero Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:Android, Mobile Web
Supported Countries:Global
Supported Languages: English

Frequently Asked Questions

What is Korero's best feature?

Reviewers rate Task management highest, with a score of 8.6.

Who uses Korero?

The most common users of Korero are from Small Businesses and the Information Technology & Services industry.