The most user friendly CRM.
April 29, 2021

The most user friendly CRM.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Korero

Korero is used in our company as a basic system in our business process. It helps to organize all our data of customers and use this in the organization and to help our business grow. Korero is on of the best CRM system what I used. It is also very user friendly for our employees and that makes it more value to use. Also the support is very fast and helpfull. I will advise all SMB companies to start using Korero.
  • User friendly
  • Great support
  • Very affordable
  • Simple to use
  • List of updates in details
  • Business Process can be automated
  • Less investing employees
Korero is user friendly and easy in use. Korero is open to talk about customization of the system for our business process. The others has no possibility to customize and is to complex to work with. The other systems are develop for basics and the price is expensive for less what you get. Korero has more options for less price.

Do you think Korero delivers good value for the price?

Yes

Are you happy with Korero's feature set?

Yes

Did Korero live up to sales and marketing promises?

Yes

Did implementation of Korero go as expected?

Yes

Would you buy Korero again?

Yes

The dashboard gives a very nice overview of the process and its notify the user on time. The collaboration works very well and the communication is very clear and transparant. They help to improve your/ours business process and that is important for us as a customer. The approach of Korero is very nice and they act ver quick.
The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
Always open for a discussion.

Korero Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Quote & order management
8
Channel / partner relationship management
9
Case management
8
Help desk management
8
Lead management
8
Email marketing
8
Task management
9
Billing and invoicing management
9
Reporting
9
Pipeline visualization
9
Custom fields
9
Scripting environment
9
API for custom integration
9
Role-based user permissions
9
Mobile access
9