Hearsay, now part of Yext vs. Microsoft Copilot Studio
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
Microsoft Copilot Studio | Score8.4 out of 10 | N/A | Microsoft Copilot Studio is a low-code tool that empowers users to build their copilots or customize Microsoft Copilot. With its conversational capabilities, including custom GPTs, generative AI plugins, and manual topics, Copilot Studio is a platform that can be adapted to suit a range of use cases. Microsoft Copilot Studio provides an end-to-end lifecycle for standalone copilots and customizations through a single web-based experience. This allows users to build, deploy,… | $200 per month per month/tenant for 25,000 messages. You can purchase additional packs. |
| Hearsay, now part of Yext | Microsoft Copilot Studio | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | For building a copilot: $200 per month/tenant for 25,000 messages. Additional packs available. For customizing Copilot for Microsoft 365: Copilot Studio is included in the $30 user license. | ||||||||||||||
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| Hearsay, now part of Yext | Microsoft Copilot Studio | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | No answers on this topic |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | ![]() Azure AI Bot Service Score7.9 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | ![]() Azure AI Bot Service Score7.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Hearsay, now part of Yext | Microsoft Copilot Studio | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 9.4 |
| Likelihood to Renew | - | 10.0 |
| Usability | 9.0 | 9.4 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | 9.0 | - |
| Online Training | - | 10.0 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | - | 10.0 |
| Product Scalability | - | 10.0 |
| Professional Services | - | 10.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |
| Hearsay, now part of Yext | Microsoft Copilot Studio | |
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| Likelihood to Renew | No answers on this topic |
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| Performance | No answers on this topic |
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| Online Training | No answers on this topic |
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| Scalability | No answers on this topic |
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| Professional Services | No answers on this topic |
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| ScreenShots | Microsoft Copilot Studio Screenshots |







