Hearsay, now part of Yext vs. Motadata ServiceOps
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
Motadata ServiceOps | Score9 out of 10 | Small Businesses (1-50 employees) | Motadata ServiceOps is an ITIL v4-aligned IT Service Management platform from Mindarray Systems Pvt. Ltd. It unifies service desk, IT asset management, and patch and package management into one platform with a shared CMDB, so teams run incidents, assets, and patching without stitching together separate tools. What It Does ServiceOps is built on Motadata's proprietary Deep Learning Framework for IT Operations (DFIT), the same framework behind Motadata ObserveOps. AI is… | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Hearsay, now part of Yext | Motadata ServiceOps | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | Agiloft Service Desk (discontinued) Score9 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | ManageEngine ServiceDesk Plus Score9.2 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Ivanti ITSM Score6.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Hearsay, now part of Yext | Motadata ServiceOps | |
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| Likelihood to Recommend | 9.0 | 9.1 |
| Usability | 9.0 | 9.1 |
| Support Rating | 9.0 | 9.1 |
| Hearsay, now part of Yext | Motadata ServiceOps | |
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| ScreenShots | Motadata ServiceOps Screenshots |





