Motadata is the best ITSM
Overall Satisfaction with Motadata ServiceOps
The IT department at our organization uses Motadata ServiceOps product suite for IT operations management, consisting of Network Monitoring and Log & Flow Management which offer insights into our IT infrastructure.
We have been working with Motadata ServiceOps for quite a while and this is an indicator that working with the solution is comfortable and reliable. Motadata employees are always ready to help to resolve issues that may arise when deploying a product or communicating with the end user. The company provides technical and marketing support. They have a user-friendly GUI making the usage of the tool easy and simple.
We have been working with Motadata ServiceOps for quite a while and this is an indicator that working with the solution is comfortable and reliable. Motadata employees are always ready to help to resolve issues that may arise when deploying a product or communicating with the end user. The company provides technical and marketing support. They have a user-friendly GUI making the usage of the tool easy and simple.
- Balancing the workload
- Process automation
- Asset discovery
- Contract and SLA management
- Get Single Pane Glass View
- Root Cause Analysis with context
- Reduce outages and improve performance
- Machine learning
- AI chat-bot
- Parch management
- Multi Language Support is missing
- Increase the effectivness of IT staff
- Keeping IT assets under control
- 50% reduction in MTTR
- Enhanced network availability and uptime by 20%
- SolarWinds Service Desk (SSD)
Motadata has a way better support from vendor and local partners. And Motadata is a one comprehensive absolutions not a bunch of modules connected together.
Do you think Motadata ServiceOps delivers good value for the price?
Yes
Are you happy with Motadata ServiceOps's feature set?
Yes
Did Motadata ServiceOps live up to sales and marketing promises?
Yes
Did implementation of Motadata ServiceOps go as expected?
Yes
Would you buy Motadata ServiceOps again?
Yes