Likelihood to Recommend Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
Read full review I have a fairly straightforward use case for Sendible and it meets almost all of my needs. If you are a small company that needs a collaborative solution to social media content creation, and likely has a small team (or no team) to manage social media postings, I think Sendible is likely a great tool to schedule posts and largely automate social media marketing. A larger company or more involved marketing team could still use Sendible to schedule and collaborate on posts. However, there may be additional features they may want or need (like the ability to promote posts) that may not be available with Sendible.
Read full review Pros Single dashboard of all your social media channels Automation of posts Scheduled posting as per design Great for analytics & customer Interactions Read full review Easy to schedule and post to all of your social media platforms. Customer support is very accommodating and always there to help. I have never had an issue with reaching someone whether it was for a quick question or to demo other features. They have an awesome affiliate program (example: I earned over $600 from one company clicking through an signing up from my affiliate link - yay!) Compared to other social media platforms, Sendible has been the most robust with features and ease of use. They are always making advances and upgrades to their service offerings to better meet the needs of their customers. Read full review Cons Lacks ability for significant flexibility and customization Mobile app sometimes does not save the posts that are edited It does allow you to tag or hashtag any post. Read full review Inbox. The inbox of incoming messages/posts is very clunky. Threads are separated into individual messages, making it difficult to follow conversations. Reporting. The included reporting features are limited and don't allow for enough customization to be worth using. Hashtags. When discussing the 10 most common mistakes (or whatever the title might be), we are unable to say "You won't believe #3" because the system reads this as a hashtag to link rather than just a number. It adds on editing time when approving posts. Default settings. As a Social Media Manager, it is annoying to have myself set as default when looking at the content calendar. I don't write the posts, just approved and schedule them, so manually entering in my writers' names in the filters could be made easier by making this an editable feature. Instagram. You cannot post multiple images in a single Instagram post from Sendible. Service Lists. They are supposed to be helpful in grouping your services (we do this by brand), however, these lists don't pull the information you put on individual services. So if I have a list with Facebook, Instagram, and Pinterest for Brand A, you can't just add the Brand A Service List filter onto the calendar and see all of those posts that are scheduled. They don't seem to have much purpose at all. Read full review Likelihood to Renew If I am given a larger budget to work with then I'd like a program that tracks and collects my PR hits, as well as sends me important info to respond to. I realy like the way New Brand Analytics tracks my Trip Advisor,etc ratings
Read full review Usability If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
Read full review Sendible is 100% web based so managing social media platforms can be done from anywhere with internet connectivity. During registration, Sendible takes its users on a tour of its main features. The sleek design was engineered by professionals who have great interest in social media marketing. There is ample support in case users get lost and there is no learning curve.
Read full review Support Rating 1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
Read full review Sendible has a great resource center which I have used multiple times throughout my year using the platform. There are plenty of troubleshooting articles and guides that make it easy to uncover the root of any small issues I may have.
Read full review Alternatives Considered Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
Read full review Sendible offers outstanding value for money with majority of the features offered by more expensive platforms at a much lower cost. We were using a combination of
Hootsuite and Sendible. Sendible remains our primary social media scheduling tool and we were using the free version of
Hootsuite as it offered superior social listening, with the ability to track posts by keywords and hashtags in streams for example. Sendible does not offer this same functionality for social listening. When
Hootsuite stopped offering social listening streams for free, we dropped
Hootsuite and we are currently manually searching social media platforms one at a time until we identify a cost effective social listening tool with the required features.
Read full review Return on Investment It has helped us save time in maintaining our social media handles It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time It helped us design our posts better based on inputs & design ideas based on our past posts Read full review Our case study on the Pinterest side of things was remarkable. Allowing us to schedule our pins in advance meant we could publish at a higher frequency and also at more meaningful times. It impacted our Pinterest growth and conversions from Pinterest very noticeably. Read full review ScreenShots