Sendible

Sendible

About TrustRadius Scoring
Score 8.6 out of 100
Sendible

Overview

Recent Reviews

Great Solution

9 out of 10
December 07, 2015
Sendible allows us to scale up drastically so that a small social media team can support a major brand's social media strategy across …
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Popular Features

View all 27 features

LinkedIn (10)

9.0
90%

Content planning and scheduling (11)

9.0
90%

Facebook (11)

9.0
90%

Workflow management (10)

8.1
81%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Creator

$29

Cloud
per month

Traction

$89

Cloud
per month

Scale

$199

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sendible.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $9.99 per month

Features Scorecard

Listening/monitoring

8.3
83%

Publishing

8.4
84%

Engagement

9.2
92%

Marketing

7.0
70%

Channel coverage/integration

9.2
92%

Reporting/analytics

9.2
92%

Account management

9.0
90%

Product Details

What is Sendible?

The Sendible platform brings social networks together into a centralised hub to help users execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies.

With social media engagement, monitoring, publishing, lead generation, and reporting features, Sendible aims to give users tools to delight clients every step of the way.

Sendible's social media automation features help to simplify the process of driving interactions, growing a following and starting conversations on social media. The unified Priority Inbox supports brands and agencies, and consolidates important conversations from multiple sources into a single stream. With social media reports, users can deliver both insights showcasing progress on social media.

Sendible's compose box helps schedule social media posts in bulk and at the optimal engagement times throughout the day. Sendible's content suggestion algorithms automatically curate and recommend the best content on the web for a particular audience, to help drive engagement and growth.

Sendible Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam
  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Instagram
  • Supported: Pinterest
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Sendible Screenshots

StreamsMonitoring KeywordsReportingContent SuggestionsCompose BoxBulk Importer

Sendible Videos

Customise your social media posts with the Sendible Smart Compose Box
How to set up content approval workflows in Sendible
Manage audience engagement with Sendible's Priority Inbox and real time activity streams
One-click and custom social media reporting in Sendible
Set up smart queues to plot out campaigns or share new posts on a set schedule in Sendible
Set up smart queues to plot out campaigns or share new posts on a set schedule in Sendible

Sendible Integrations

Sendible Competitors

Sendible Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Comparisons

View all alternatives

Frequently Asked Questions

What is Sendible?

Sendible is a social media marketing platform that allows users to engage with their audience and track results across multiple social media channels at any time.

How much does Sendible cost?

Sendible starts at $9.99.

What is Sendible's best feature?

Reviewers rate Google+ highest, with a score of 10.

Who uses Sendible?

The most common users of Sendible are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews and Ratings

 (39)

Ratings

Reviews

(1-15 of 15)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
The marketing agency I have contracted uses Sendible to manage and schedule content posted to my social media profiles. It easily allows them to share content with me they've created on my behalf, and I'm able to directly make changes or edits as needed. Posts are scheduled ahead of time, which automates posting and saves time.
  • Easy to schedule social media posts[.]
  • Easy to add content to various social media profiles[.]
  • Doesn't allow for promotion of posts ahead of time/managing promoted posts[.]
I have a fairly straightforward use case for Sendible and it meets almost all of my needs. If you are a small company that needs a collaborative solution to social media content creation, and likely has a small team (or no team) to manage social media postings, I think Sendible is likely a great tool to schedule posts and largely automate social media marketing. A larger company or more involved marketing team could still use Sendible to schedule and collaborate on posts. However, there may be additional features they may want or need (like the ability to promote posts) that may not be available with Sendible.
I have not used or interacted with the support team[.]
Score 9 out of 10
Vetted Review
Verified User
Review Source
Sendible is being used by our operations department to schedule content for our 15 monthly retainer clients. We use it on a weekly basis and schedule about 200 posts on there ranging from text, photo & video.
  • Optimizing posting times
  • Allowing you to manage multiple accounts
  • Reports Hub for tracking analytics
  • Not being able to pick the thumbnail on video
  • Lack of tagging features
  • Constant reconnecting of profiles
Working at a marketing company, Sendible is very straightforward and is easy to use to schedule content across multiple platforms for multiple clients quickly. Being able to schedule one mass post that can be posted on FB/IG/LinkedIn & Twitter simplifies the process and is something that really sets Sendible apart from other scheduling platforms I have used in the past.
Sendible has a great resource center which I have used multiple times throughout my year using the platform. There are plenty of troubleshooting articles and guides that make it easy to uncover the root of any small issues I may have.
Daniel Cooper | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Sendible is the tool we use to manage multiple social media accounts and multiple accounts within those social profiles, measure and monitor all activities in the social media accounts. Quick enough to schedule content to post, attach any media and set time for posting to the connected accounts. We spend less time researching on how to personalize messages since Sendible monitors the accounts and is set to post automatic replies or retweet.
  • Schedule and queue social media posts across multiple platforms
  • Real-time interactions with the audience
  • Identifying brand influencers and monitoring mentions
  • Campaign performance insights
  • They do not offer a free plan, however there is free trial with 30-day money back guarantee.
  • The cost of premium services is higher the average costs of alternatives.
Sendible is appropriate for promoting any website and automating social media profiles, prospecting new leads to build the audience. Sendible puts businesses on a path for lead acquisition and provides a clear operating strategy for deploying social media campaigns that help drive traffic.
It is designed for all businesses that use social media.
Sendible accommodates its users with superior customer service. Users who require a more personalized support can navigate right on the Sendible homepage and schedule a demo.
The Sendible team frequently updates their blog content with vibrant posts and graphics associated with management of social media. Sendible staff will always do their best to help with questions and they are very receptive.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I'm using Sendible to schedule and send four weeks' worth of posts at once. Without Sendible I would have to be ready to send the posts at the exact time we needed them to go out. Now I can schedule the post and forget about it, which makes all the difference.
  • Scheduling multiple social media posts at once.
  • Being able to see engagement for a post across all platforms in one location.
  • Different feeds for each company that I'm posting for would be nice.
If you are posting media to multiple feeds, or if you have multiple clients that you post for, Sendible is the best option for you.
January 16, 2020

Reasons to use Sendible

Score 10 out of 10
Vetted Review
Verified User
Review Source
Sendible is being used by our company to easily post to all of our social media accounts for the multiple projects we have. Since using Sendible we have been able to keep up with weekly goals and planned posts. I am in charge of all of the social media so I'm responsible for all the content that is posted using this platform makes it 10 times easier and quicker to finish with the layout.
  • Ease of access on this platform is one of my favorite things.
  • Quick posting features.
  • I would love to see more services available to add as I'm constantly adding new customers.
  • It would be great and very useful if they had a clickable calendar to view which dates are already booked with posts for a quick reference while scheduling new posts.
Sendible is perfect getting the upper hand on all of your social media accounts. You can easily upload content and track analytics for all of your accounts. It has an awesome report builder feature that I don't utilize, but it would be super handy for those who need to create reports for bosses and meetings to show your progress.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Sendible is an easy and well-designed platform that mainly tries to simplify the process of content creation among the creative team. One of our clients has 5 social media content creators who require tons of reviews, follow-ups, and approvals throughout the day. In addition, they needed to collaborate, schedule things together and be able to have a holistic look at the content calendar at all times. Sendible's interface allowed us to do just that without much hassle and they were able to integrate our creative team into their process with ease. Sendible is also one of the more affordable solutions out there.
  • Has most of the social media management platform functionalities that the other tools have, but at a much cheaper price tag
  • Beautiful and simple UX
  • Team collaboration is actually quite nice
  • They could work more on their reporting and analytics as they are quite limited compared to other platforms
I recommend Sendible for community managers who are on a budget but would still like to automate some of their daily routines and work. It is also a good platform for team collaboration and content creation.
Lee'Ann Burgess | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I first started using Sendible in August of 2016 after another social media platform I had been using created some major issues and was lacking in so many areas. It was late at night, in New York, and I reached out to their customer support via live chat and got a quick response. I started my free trial that night and started exploring features. Having been an active user on the platform for 2.5 years now, I have seen the progress and advances that the company has made along the way.

I use Sendible for my business, Social Vibe Marketing, Inc., and also collaborate with my team on projects using their platform. Like anything in business, a great tool is a worthwhile investment, and it's well worth the expense. Sendible has allowed us to easily schedule posts (even recurring posts), curate content, import the feeds that matter most, design graphics with their Canva integration, and even schedule out reports to autogenerate and automatically be sent out to you and/or your clients. This has been a huge time saver for my organization.
  • Easy to schedule and post to all of your social media platforms.
  • Customer support is very accommodating and always there to help. I have never had an issue with reaching someone whether it was for a quick question or to demo other features.
  • They have an awesome affiliate program (example: I earned over $600 from one company clicking through an signing up from my affiliate link - yay!)
  • Compared to other social media platforms, Sendible has been the most robust with features and ease of use.
  • They are always making advances and upgrades to their service offerings to better meet the needs of their customers.
  • They do offer review tracking, it's a little limited though, you can integrate another service to better.
We LOVE SENDIBLE!!

In addition to their awesome customer support, Sendible's platform has saved our company time in scheduling out posts (either one at at time or in bulk); is easy to collaborate with your team and find relevant useful content. If you are an agency, they also have a white label version available which is pretty cost-effective.
December 10, 2018

The Content Machine

Mohammed Anzil | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Sendible helps us to manage all our social media accounts from one dashboard. The ease of creating and scheduling social media is really easy. Everything is clear and simple on Sendible. Sendible doesn't contain any bugs and works 100% perfectly. You can easily access all functions on Sendible. We primarily use Sendible for our Facebook platforms to connect with our fans. Sendible saves us our precious time.
  • Easy to use.
  • Option to schedule Google Posts to GMB listings.
  • Lets you draft posts and publish them to Tumblr.
  • Will get Social Media reports instantly.
  • Google Chrome extension available to schedule your contents.
  • Should lower the price. Price is high compared to Buffer.
  • Module limit in reporting is hard to work around.
  • Sometimes some problems with loading the dashboard.
  • Need to improve real time monitoring option.
  • No option to manage Pinterest accounts now.
Sendible is good if you are looking for a complete Social Media Management software. It is great if you have a team and they are working to develop social media content for your own company or for your clients. If you are looking for a software to manage your Pinterest contents too, Sendible is not the choice for you because Sendible doesn't support Pinterest now.
Megan Lemons | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Sendible in our Marketing Department. I manage 13+ social media accounts, four writers and an admissions representative all through Sendible. Since Marketing is the only department that deals with social media, we are the only department that currently utilizes the tool. For us, Sendible is a great way for us to manage our social media in one place. We have Facebook, LinkedIn, Instagram, and Pinterest accounts for all of our programs, so it is crucial that accessing and assessing each of those is easy. The feature of Sendible we use the most is the scheduling of content. It is very simple for a writer to submit posts for approval, approve posts, and see what has been posted previously as well as what is scheduled to post in the future.
  • Content Calendar. It is easy to filter channels to get an overall look at what content is to post for any given channel.
  • Customer Support. They are quick to respond/alert when something is down or if you need assistance with anything regarding their product.
  • Organization. It is very easy to find what you are looking for. If there was a post that didn't go up, there is a place to find it and report it. If there was a task assigned to me, I know exactly where to go to complete it.
  • Inbox. The inbox of incoming messages/posts is very clunky. Threads are separated into individual messages, making it difficult to follow conversations.
  • Reporting. The included reporting features are limited and don't allow for enough customization to be worth using.
  • Hashtags. When discussing the 10 most common mistakes (or whatever the title might be), we are unable to say "You won't believe #3" because the system reads this as a hashtag to link rather than just a number. It adds on editing time when approving posts.
  • Default settings. As a Social Media Manager, it is annoying to have myself set as default when looking at the content calendar. I don't write the posts, just approved and schedule them, so manually entering in my writers' names in the filters could be made easier by making this an editable feature.
  • Instagram. You cannot post multiple images in a single Instagram post from Sendible.
  • Service Lists. They are supposed to be helpful in grouping your services (we do this by brand), however, these lists don't pull the information you put on individual services. So if I have a list with Facebook, Instagram, and Pinterest for Brand A, you can't just add the Brand A Service List filter onto the calendar and see all of those posts that are scheduled. They don't seem to have much purpose at all.
The interface is very user-friendly so this product is great for those who are necessarily tech-savvy. Similarly, Sendible is great when you are working with multiple writers/team members. It's easy to communicate, approve/reject/schedule content, and visualize when/where content is going out. While I would say that Sendible is not the perfect tool, it is the best one for us right now.

Sendible is not a login-replacement. You cannot use Sendible to avoid signing into Facebook (or what have you). It is difficult to get a grasp on where messages/comments are coming from in the inbox. I still respond to all of those in Facebook proper.

Sendible is not great for those who work in report-focused companies. As of now, they are limited in what you can do in your reports and there are much more effective reporting platforms out there, so if you are looking for an all-in-one product, this may not be it.
Score 6 out of 10
Vetted Review
Verified User
Review Source
I used Sendible with a small marketing team to schedule social media content for my agency and for my clients. We had a number of needs: reliable social media scheduling, ability to give access to multiple users, the ability to assign and approve posts, and the ability to create reports for our clients.
  • Reliable social media scheduling
  • Multiple user access
  • Approve posts before publishing
  • Like many social media management tools, it gets pricey as you add users
  • Reporting isn't quite as robust as I would like
Great for small agency teams with basic assignment and approval workflows. For small businesses, you may not need all of the features that Sendible offers and you may consider a more basic (read: less expensive) tool. Larger agencies will likely need more robust features for reporting. The sweet spot, to me, seems to be the small to mid-sized agency.
December 07, 2015

Great Solution

Score 9 out of 10
Vetted Review
Verified User
Review Source
Sendible allows us to scale up drastically so that a small social media team can support a major brand's social media strategy across various platforms. We routinely scheduled more than 2,000 messages for 3 major brands over 12 different platforms. It was intuitive to use from the start and the improvement I remember being a game changer for us was when Sendible was one of the first social media tools out there that offered Pinterest integration.
  • User experience - I have always found Sendible to be easy to understand and use.
  • Innovative - our team needed a solution for Pinterest badly -- no other tools were integrated with it but we needed to be able to schedule pins in advance. Sendible offered one of the first Pinterest solutions in the space.
  • Customer Service - over a few years we had meaningful contact with the customer care team and they were always prompt and helpful.
  • The one area I remember thinking could use improvement was in the user account settings, it's the only section I thought could be a little clearer.
I recommend it daily as an option that has been around long enough to understand the space and know it can be trusted, but nimble enough to keep up with the changing trends.
Scott Guttenberger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are a firm. We use Sendible to manage all of our social accounts for clients and our own firm. We have a large amount of clients who have the need for a couple of services from Sendible. Additionally we have clients near or in the same markets that still want social media to be different. We utilize the groups options to differentiate and spread messages out over time.
  • Auto posting 10 years in advance. Might seem like overkill but when you are talking about website promoting or lbl promoting that is really nice to be able to set and forget.
  • Automation is really nice as well. I have been growing my twitter page fast because of the auto follow by keyword service
  • RSS auto posting of blogs. We have a large group of blogs that get written each week. It is time consuming to post them manually one by one. Now they just recognize a change and auto post from the feed to the social site(s)
  • It seems functionality with other browsers outside of FireFox is very poor
  • In classic mode I have noticed glitches that force me to delete all my services and start from scratch. This happens at least once a year.
  • 360 mode does not seem as well organized as classic. But I am looking forward to the new platform.
I think Sendible can be tailored easily. Also you can make really effective changes on the fly to some services, a fast change like that is valuable.
January 30, 2015

Didn't see the point.

Katherine Pomfret | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
We trialled Sendible after finding HootSuite too expensive for a company of our size. The primary goals were to enable the corporate marketing team to manage the email activity of a range of different people in different countries and divisions.
  • It offers the basic functionality offered by all social media management platforms
  • Slow to load.
  • User guide and help function were really poor, and live support never seemed available in UK office hours. It's pretty intuitive but there's no help.
  • Connection to LinkedIn didn't seem to work.
  • Really struggled to identify a single benefit of using this over simply working with platforms directly. Yes, there were a couple more metrics visible, but it just didn't give business benefits.
I am sceptical about the benefits of social media management platforms in general, believing they enable bad practice (scheduling posts in advance because it makes your life easier, rather than using social media as a live, responsive and engaging comms tool / blasting out identical content to platforms which have quite different purposes and audiences). That said, some are better than others. I would guess people are attracted to Sendible as it's a lower price point for some businesses than alternatives. It is clunky, slow to load and a very obvious 'me too' product, where you don't feel there's a vision or focus on driving customer benefits. The social media scanning tool was incredibly poor and brought back very unreliable results. The connection to LinkedIn didn't work for company pages or showcase pages. Really, really, if you're looking at this, go the whole hog and invest in marketing automation which does all this and much, much more.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We brought in Sendible during a time that we had no other social media engagement going on. This was prior to me coming on with the company and there wasn't anyone who felt comfortable posting to the various social media forums. This helped the team feel confident that they were still keeping the online presence going without having to hire someone independently for the position. As social media has grown over the past few years, the company knew that they would have to take a much more proactive approach to online and social media branding.
  • Scheduling ads to run at specific high traffic times during the day.
  • Scheduling postings for events at particular times.
  • Categorizing all of our postings into one forum that can easily be checked and utilized as well as marking if we have responded to the inquiry/post.
  • Tracking PR hits that have come through... it often times sends me articles that are years old... or articles that have nothing to do with the Resort at all.
  • I believe the user interface could be more user friendly.
  • Posting can be confusing for new people to Sendible, but not too bad.
If you are looking to this product to gather press release hits, look somewhere else. If you want a simple one stop shop to accessing your social media over various forums, Sendible is great. Especially for a business I work for (large corporation with resort, spa, golf, restaurants); it can be crazy having to access so many different places to respond. One stop is the way to go.
Kyle Bella | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • The ability to brand monitor is a strength. Even if individuals don't specifically tag you in Twitter posts, you can know they're talking about the company, allowing you to bring in new users.
  • When responding to a post in the inbox, the visual check mark on the right hand side is a helpful reminder that you've responded to a tweet. When juggling multiple accounts as I do, it is especially useful.
  • Because we work with businesses that provide consumer services, integrating Yelp monitoring is also important. By getting emails from Yelp in our inbox as they come in on the website, we're able to better address problems as they arise, or provide more real time positive feedback through our social media channels.
  • This service is probably not the best for really large or fast-paced accounts. While it seems that some posts come in through Sendible immediately, others seem to take several hours. For the non-profits and smaller businesses we work for, this is not a problem, but it could be for larger businesses.
  • When you try to click on individual accounts to get more detailed profile information, the profile rarely loads. This information could be useful to get a sense of how many followers an individual has, and to see other content they've posted.
  • If you're working with individuals in multiple time zones, there are some functionality problems. You only have one default time zone, so if you're generally based in PST but end up in EST, you'll have to automatically adjust the time stamp to 3 hours earlier in order for the post to go out immediately.
Though the solution works well for some aspects of our business, I would be careful to recommend it to another colleague. The most important questions would be: how many different accounts are you trying to manage? how real-time and high volume is the social media response on these accounts? do you have any outside brand monitoring needs (including through Yelp?) If an individual only has 1-2 accounts or has really high volume needs, I couldn't suggest Sendible.