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Hearsay, now part of Yext vs. Wingmate Simple CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Wingmate Simple CRM

    Score6 out of 10
    Small Businesses (1-50 employees)
    Wingmate engages field staff, on the go, to generate new sales, improve service & communicate in real-time. The solution is comprised of a Mobile App for staff on the move to capture/report intel and send it back to a team at the office. Its Simple CRM - management dashboard (Web-based CRM) enables two-way communication & tracking between both sales staff and teams in the field.N/A
    Pricing
    Hearsay, now part of YextWingmate Simple CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextWingmate Simple CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextWingmate Simple CRM
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    User Ratings
    Hearsay, now part of YextWingmate Simple CRM
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.4
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.7
    (3 ratings)
    User Testimonials
    Hearsay, now part of YextWingmate Simple CRM
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Wingmate
    Wingmate has engaged the field staff, by showing them, the mechanisms that suit the customers, from the communications processes, the contact controls methods, and other CRM tools. Further, the customer mapping and profiling have been enhanced by Wingmate, with advanced analytical options. The lead generation and relationship molding have been enhanced by Wingmate, making the company more solid and preferred.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
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    Wingmate
    • Wingmate guarantees a high level of interaction between users.
    • Wingmate can also be used educationally (demo version).
    • It is possible to easily create sales simulations since Wingmate is not industry-specific at all.
    Incentivized
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    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
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    Wingmate
    • Still a very basic product. Although it does the basics well, a more rounded marketing solution would be better
    • Designed for people on the go, rather than desk-based marketers
    • Not as intuitive as other apps I've used (for example, sometimes some information/features are not the easiest to find)
    Incentivized
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    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
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    Wingmate
    Wingmate has simple usability procedures, for instance, the communications options, the customer mapping options, and others. Further, Wingmate creates proper orientation processes, which are sustainable and they make all users more equipped. Lastly, Wingmate is less technical, more outstanding, and the customer support have knowledgeable facts regarding the tool, and they share with customers.
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    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Wingmate
    The support is very good. They are willing to work on updates and continuous improvements. Support service is prompt and efficient from the software team. They help in training and make Wingmate always easy to use. Even if we use it educationally and not professionally, they are always ready for suggestions to improve the performance of the software at an educational level.
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    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Wingmate
    Wingmate was used because the system was mostly used by sales/new business people rather than marketing people. Other products, such as HubSpot, [are] better suited for marketers but for simple lead management, pipeline management, and reporting to the wider team, Wingmate was used and that was a good choice based on needs.
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
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    Wingmate
    • Customer mapping helps us understand the customers, and apply the right marketing methods.
    • Besides, Wingmate creates a contact control, where future communications and direct marketing are conducted.
    • The analytical requirements have been supported by Wingmate very efficiently.
    Incentivized
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    ScreenShots

    Wingmate Simple CRM Screenshots

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