Wingmate: easy to use and always efficient in all its features
November 30, 2021

Wingmate: easy to use and always efficient in all its features

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wingmate

Wingmate is an excellent software also at an educational and experimental level by students interacting with teachers to simulate new sales and improve services. Fundamental is that it allows you to communicate and interact in real-time. Thanks to the fairly intuitive interface, you don't waste much time learning how to use it.

Pros

  • Wingmate guarantees a high level of interaction between users.
  • Wingmate can also be used educationally (demo version).
  • It is possible to easily create sales simulations since Wingmate is not industry-specific at all.

Cons

  • The interface is not complicated to use but there is potential to improve it and make it more friendly.
  • Wingmate does not give the possibility to edit product photos.
  • Wingmate does not give the possibility to export the information entered to the CRM.
  • Wingmate increase interactions (even when used for educational purposes).
  • When used for educational purposes it facilitates learning about products' sales strategies.
  • In the case of didactic simulations it has increased the educational quality.
I have not used similar products, so I cannot make a real comparison. However, I can say that I will most likely not leave Wingmate in the next years. This is thanks to its ease of use and its friendly interface, which can be improved to make it even more intuitive.

Do you think Wingmate Simple CRM delivers good value for the price?

Not sure

Are you happy with Wingmate Simple CRM's feature set?

Yes

Did Wingmate Simple CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wingmate Simple CRM go as expected?

Yes

Would you buy Wingmate Simple CRM again?

Yes

The user-friendly graphic interface (which as mentioned can be further improved) makes the software easy and quick to use. You can quickly learn how to use it! Another interesting aspect is that it can also be used on smartphones. Therefore Wingmate facilitates the management of information, that is always available.
The support is very good. They are willing to work on updates and continuous improvements. Support service is prompt and efficient from the software team. They help in training and make Wingmate always easy to use. Even if we use it educationally and not professionally, they are always ready for suggestions to improve the performance of the software at an educational level.
Despite being a professional software, there is the possibility of using it also at an educational level (demo version). The ability of Wingmate to access it also on the mobile platform allows interaction among students and the teaching staff 24 hours a day. Thanks to its ease of use, it can also be used during teaching lessons and short-term simulations.

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