Sustainable, Efficient, and Concrete CRM for Managing Relations.
January 03, 2022

Sustainable, Efficient, and Concrete CRM for Managing Relations.

wilson bruno | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wingmate

Wingmate purpose is to engage all the field staff, who get the energy, that gives them the power to go and market the services the company makes. Further, Wingmate has the contact managing solution, where digital recording is done, proper backup taken, and when communications is required, there is the aggregate provision. Further, Wingmate fosters all the lead generation features, where analytics and mapping are supported, and efficient management is made. Finally, the innovations in the CRM field are deployed and effectively enhanced.


  • The perfect customer mapping and lead management makes the tool powerful.
  • The simple CRM solutions with robust discussion formulas.
  • Finally, Wingmate has the contact managing power, very proficient.


  • Requires to be expansive, and facilitate other professionals.
  • Requires integration with other insightful applications.
  • No chances or possibilities of conducting any editing, which is vital in the customer management process.
  • Customer mapping helps us understand the customers, and apply the right marketing methods.
  • Besides, Wingmate creates a contact control, where future communications and direct marketing are conducted.
  • The analytical requirements have been supported by Wingmate very efficiently.
Wingmate has realtime communications, which is an outstanding way that foster engagement and support CRM. Further, Wingmate has genuine contact list managing power, very stable, and makes direct communications. The demands that business have regarding the customer mapping and journey modelling have been attained by Wingmate.Finally, all the analytical demands have permanent solution from Wingmate.

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Wingmate has simple usability procedures, for instance, the communications options, the customer mapping options, and others. Further, Wingmate creates proper orientation processes, which are sustainable and they make all users more equipped. Lastly, Wingmate is less technical, more outstanding, and the customer support have knowledgeable facts regarding the tool, and they share with customers.
Wingmate has all forms of support, from the online solution, where there is the chat option, very responsive, and no lining or wait time. Also, the deployment team is very accessible and concerned regarding the nature of the application and the assistance they require. Finally, Wingmate releases constant updates, and the team offers the guide on any change made.
Wingmate has engaged the field staff, by showing them, the mechanisms that suit the customers, from the communications processes, the contact controls methods, and other CRM tools. Further, the customer mapping and profiling have been enhanced by Wingmate, with advanced analytical options. The lead generation and relationship molding have been enhanced by Wingmate, making the company more solid and preferred.


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