HelloFax vs. Sfax

It's extremely easy to get started with faxing as a small business. It's the best/cheapest standalone solution I have found for faxing. I'm a solo entrepreneur and it does everything I need it to do.

Incentivized

Sfax is great for sending and receiving a high volume of faxes encrypted/HIPAA compliant documents. Sfax makes tracking the status of faxes easy and quick. Sfax may not be the most efficient or effective system for low volume faxing.

Incentivized

• Sending faxes
• Showing me whether a fax has been successfully sent
• Receiving faxes

Incentivized

• Fax submission tracking.
• Fax failure notification.

Incentivized

• I don't use the sign + fax functionality because I'm already using hellosign / dropbox sign to sign things
• I originally used my personal email to set up my log in but I am not able to change it to my professional email because of overlaps with an account with hellosign / dropbox sign
• It would be nice if it warned me if I'm trying to send a fax to a number that hasn't worked in the past

Incentivized

• Functionality can sometimes be difficult.
• No driver compatibility with MAC operating system.

Incentivized

Sfax customer service is good, but can be a little slow to provide updates and solutions.

Incentivized

It doesn't fit very well into my workflow to send a fax via email. I like having it in one separate place better. RingCentral is expensive and I have other tools already that do what it does (phone, etc.)

Incentivized

Sfax fits better with our company's needs and HIPAA compliance needs.

Incentivized

• Don't have to get a fax machine or leave my house to send a fax (i.e. at a Staples, etc.)
• I don't have to worry about paying hundreds of dollars a month for a bundled solution that I might not get enough value from

Incentivized

• Sfax can be costly with high volume.
• The success rate of faxes is significantly higher than any other system we have used, which reduces the need to refaxing files.

Incentivized