Help.com vs. TheyDo
Help.com vs. TheyDo
Product | Rating | Most Used By | Product Summary | Starting Price |
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Help.com | N/A | Help.com is a cloud-base live chat solution. The vendor says its in-depth reporting gives businesses an inside look at what is driving their customer experience. This solution includes custom on-boarding and training as well as a custom built chat box widget that is designed around the user’s brand. | $80 per simultaneous active user | |
TheyDo | N/A | TheyDo aims to help find the right customer problems to solve using customer journeys. TheyDo is described by the vendor as a modern product for innovation, personas & customer journeys to find and solve problems. | $25 per user |
Help.com | TheyDo | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Help.com Chat comes with unlimited logins and scales with your business. | — | ||||||||||||||
More Pricing Information |
Help.com | TheyDo | |
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Top Pros | No answers on this topic | |
Top Cons |
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Help.com | TheyDo | |
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Small Businesses | Gist Score 9.6 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help.com | TheyDo | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.0 (1 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Help.com | TheyDo | |
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Likelihood to Recommend | Help.com | TheyDo |
Pros | Help.com | TheyDo |
Cons | Help.com | TheyDo |
Support Rating | Help.com | TheyDo No answers on this topic |
Alternatives Considered | Help.com | TheyDo |
Return on Investment | Help.com | TheyDo |
ScreenShots | Help.com Screenshots | TheyDo Screenshots |