Help Lightning vs. PTC Creo
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Lightning | Score10 out of 10 | Enterprise companies (1,001+ employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $75,000 per year |
PTC Creo | Score7.6 out of 10 | N/A | PTC offers Creo, the company's line of computer-aided design (CAD) products that support the product lifecycle management (PLM) process with 2D and 3D design kits (Creo Elements and Creo Direct), an augmented reality module, Creo Illustrate for technical illustrations, Creo Sketch, Creo Schematics and Creo View for diagramming and sharing information, Creo simulate for running simulations, and other modules. | $2,480 |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help. | — | ||||||||||||||
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| Help Lightning | PTC Creo | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 90% Would buy again 9 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 80% Delivers good value for the price 8 Answers | |
| Happy with the feature set | ||
No answers on this topic | 80% Happy with the feature set 8 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 100% Lived up to sales and marketing promises 5 Answers | |
| Implementation went as expected | ||
No answers on this topic | 100% Implementation went as expected 7 Answers | |
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| Help Lightning | PTC Creo | |
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| Small Businesses | LogMeIn Rescue Score8.2 out of 10 | Onshape Score6.4 out of 10 |
| Medium-sized Companies | BeyondTrust Remote Support Score8.6 out of 10 | Onshape Score6.4 out of 10 |
| Enterprises | TeamViewer Score8.6 out of 10 | Rhino Score8.7 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Help Lightning | PTC Creo | |
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| Likelihood to Recommend | 10.0 | 2.2 |
| Support Rating | - | 8.0 |
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| Support Rating | No answers on this topic |
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| ScreenShots | Help Lightning Screenshots |








