HID DigitalPersona vs. One Identity Identity Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HID DigitalPersona
Score 8.8 out of 10
N/A
HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.
$3.75
per user per month
One Identity Identity Manager
Score 7.0 out of 10
N/A
One Identity, a division of Quest, offers an identity management, governance, and privileged access solution via Identity Manager, a tool to mitigate risk, secure data, meet uptime requirements and satisfy compliance by giving users access to data and applications they need and nothing more.N/A
Pricing
HID DigitalPersonaOne Identity Identity Manager
Editions & Modules
HID DigitalPersona
$3.75
per user per month
No answers on this topic
Offerings
Pricing Offerings
HID DigitalPersonaOne Identity Identity Manager
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
HID DigitalPersonaOne Identity Identity Manager
Top Pros
Top Cons
Best Alternatives
HID DigitalPersonaOne Identity Identity Manager
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Dashlane
Dashlane
Score 9.3 out of 10
Medium-sized Companies
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Enterprises
Cisco Duo
Cisco Duo
Score 9.4 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HID DigitalPersonaOne Identity Identity Manager
Likelihood to Recommend
8.6
(92 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.0
(7 ratings)
-
(0 ratings)
Usability
9.0
(5 ratings)
-
(0 ratings)
Support Rating
9.0
(6 ratings)
-
(0 ratings)
Implementation Rating
9.0
(4 ratings)
-
(0 ratings)
Ease of integration
7.3
(4 ratings)
-
(0 ratings)
User Testimonials
HID DigitalPersonaOne Identity Identity Manager
Likelihood to Recommend
HID Global
HID DigitalPersona works well in corporate settings with a variety of IT requirements, high-security apps, mobile and remote workers, and compliance-driven businesses. It might be less appropriate for contexts with low security requirements where more straightforward authentication solutions are more workable, small enterprises, legacy systems, and limited IT resources.
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One Identity, by Quest
Well-suited: Companies with .NET or windows technology as a core. Companies with AD as main Directory Services Less appropriate: Companies with lot UNIX boxes Companies looking to support applications with many different connectors.
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Pros
HID Global
  • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
  • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
  • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
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One Identity, by Quest
  • Audit Trace History: Out of the box enables important field to trace and give you flexibility to expand them thru configuration settings.
  • Provisioning to Active Directory: Synchronization Editor gives you flexibility to define what and when needs to be on sync.
  • Web Portal: Latest version is more user friendly and support mobile devices.
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Cons
HID Global
  • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
  • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
  • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
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One Identity, by Quest
  • Web Designer: Hard to implement a new form from scratch.
  • Rest API: Make more methods available.
  • Connector: More connectors required like SNOW, Workday,etc.
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Likelihood to Renew
HID Global
It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
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One Identity, by Quest
No answers on this topic
Usability
HID Global
I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
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One Identity, by Quest
No answers on this topic
Support Rating
HID Global
Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
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One Identity, by Quest
No answers on this topic
Implementation Rating
HID Global
Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
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One Identity, by Quest
No answers on this topic
Alternatives Considered
HID Global
We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
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One Identity, by Quest
Selected due windows base technology, easy to deploy and AD connector.
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Return on Investment
HID Global
  • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
  • Users don't have to wait for Helpdesk to get around to helping them log in.
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One Identity, by Quest
  • Positive impact because we now disable users immediately from the authoritative source.
  • Positive impact due our integration with EPIC.
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