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HighRadius Accounts Receivable vs. Paddle

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HighRadius Accounts Receivable

    Score7.1 out of 10
    N/AAutonomous Receivables, from HighRadius headquartered in Houston, is anaccounts receivable solution. It is designed to reduce DSO and bad debt, and connects credit, billing & invoicing, cash application, deductions, and collections.N/A

    Paddle

    Score5.1 out of 10
    N/ALondon-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A
    Pricing
    HighRadius Accounts ReceivablePaddle
    Editions & Modules
    No answers on this topic
    Custom
    custom pricing
    Offerings
    Pricing Offerings
    HighRadius Accounts ReceivablePaddle
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    HighRadius Accounts ReceivablePaddle
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    Zuora
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    HighRadius Accounts ReceivablePaddle
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.1
    (6 ratings)
    User Testimonials
    HighRadius Accounts ReceivablePaddle
    Likelihood to Recommend
    HighRadius
    [HighRadius Collections Cloud] is well suited for [a] multitude of businesses. It's a well-versed system that uses your current data to help drive automation with the receivables. [It] also uses analytics to help drive forecasting. Businesses need to realize [their] data is what drives [the] program, so [they] need to ensure [the] dataset is valid before trying to convert over to [HighRadius Collections Cloud]. Existing ERP is driving what [HighRadius Collections Cloud] can or can not do.
    Incentivized
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    Paddle
    I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
    Read full review
    Pros
    HighRadius
    • Creates scoring for working worklists
    • Able to send out statements and emails electronically
    • Segment customer accounts
    • Better reporting
    Incentivized
    Read full review
    Paddle
    • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
    • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
    • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
    • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
    Incentivized
    Read full review
    Cons
    HighRadius
    • More out of the box functionality
    • Quicker turnaround times with IT department
    • Tiered level support for IT tickets
    Incentivized
    Read full review
    Paddle
    • Analytics could support more flexible analysis of reported data and better custom events.
    • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
    • Sometimes communication from their front line support staff has gone to the wrong address.
    Incentivized
    Read full review
    Alternatives Considered
    HighRadius
    [HighRadius Collections Cloud] encompasses several modules that interact with one another. This allows the data to talk between the different modules, this [is] one of the main strengths of [HighRadius Collections Cloud].
    Incentivized
    Read full review
    Paddle
    We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
    Incentivized
    Read full review
    Return on Investment
    HighRadius
    • Has helped drive down DSO
    • Reduced staffing
    • Allowed us to better segment customer accounts
    Incentivized
    Read full review
    Paddle
    • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
    Incentivized
    Read full review
    ScreenShots

    Paddle Screenshots

    Screenshot of Padddle Payment Gateway