Hitachi Enterprise Cloud vs. Rackspace Fabric

1) If you are gathering lots of data from many different points and transforming that data into something customized, and you need it secure yet accessible, this is a great option. 2) If you are looking for a platform and not just a service provider, this would be a great option. As a platform, there is a one-stop-shop feeling that gets you some better customer service and performance. But it also locks you into one provider, so don’t jump in if you feel like you’ll want a lot of flexibility. 3) Building or running VMware is really what this platform is all about. If you’re creating an app drawing from some complex data/sources, it’s an easier go with this tool than most others.

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I am highly likely to recommend Rackspace Cloud Monitoring to a colleague. This is assuming they have a decent background in working on cloud servers. If you don't mind digging in yourself to solve problems, then this is a great resource. If you are just learning how to set up servers on your own, then I recommend at least hiring someone to help you use the service. With that being said, Rackspace makes it easy for people you may hire to seamlessly work within your account. They get their own separate developer account.

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• It fills a niche that was needed before we as a company fully embraced the cloud with Azure. It was a great introduction to the cloud and there are some features I wish were more readily available with some of our Azure tools. Staying on top of your expenses is much harder without the transparency Hitachi provides.
• It allows the small team managing it to simplify cloud operations using prebuilt computing and storage templates. Very easy to monitor, manage and optimize cloud operations.
• Pre-Engineered, turnkey solutions with prebuilt services make it quick and easy to select the service needed for each app. With many different suppliers, we cater to many different connectors.

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• Immediate email notifications: In case a service is down on our servers, we get immediate email notifications via rackspace cloud monitoring service. This helps us to know about the issues and we get in contact with support team to get it resolved.
• Configuration on specific services: We can configure this monitoring on specific services. So for example if i don't want to get notified if MySQL concurrent users limit reached, then I do not need to configure this monitoring for MySQL. I can just use it whenever needed for defined services.
• Group emails and technical contacts emails: The monitoring service can send email alerts to a number of email addresses. Primarily the ones who are added as a technical contact. It helps all people get notified about any issue.
• Auto ticket management: Rackspace automatically creates a support ticket when a service is down and is notified by their monitoring service.

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• Their ability to offer a public cloud solution that feels like a private cloud solution is a great feature, but not one that is easily understood outside of someone using the tool. I think they need more training and marketing around what they can do for cloud-native development.
• I think they are lacking a solution to play in other playgrounds easily. Many of their offerings are better than what Azure provides, so I think there is room for them to leverage Azure size with customized, personalized features.
• They really need something big to set them apart from the larger players in this space. I think of Snowflake with their amazing pricing model and the “oops!” button that undoes serious accidental deletes. Something like that would grow the user base and make it a major player.

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• It would be nice if there were more templates so that beginners could easily create complex monitors
• I seemed to stumble upon the cloud monitoring service after having Rackspace for a while

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Hitachi Enterprise Cloud is a pleasant surprise, offering better management and control of your cloud containers and VMware. It is a platform and contains all you need to get going, so there is great appeal in smaller companies and isolated divisions/departments in larger companies. If I were managing a small group with a specific endpoint I would no doubt choose a solution like this, but being a large corporation we tend to drive towards larger solutions with internal competencies to support those larger roll-outs.

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I also used Monitis as a monitoring service for our server. Rackspace'S monitoring sends immediate notifications while Monitis might take a couple minutes to understand if a service is down. Since Rackspace has their monitoring integrated with their support system, it helps us a lot and we don't need to call support all the time.

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• The positive pricing aspect has been with the rate card and compute pricing transparency, being better able to manage the budget.
• It is a small solution for us, so we are probably not realizing the potential savings we could get by rolling all our corporate cloud work into a single solution, but it is also good to keep multiple irons in the fire, so to speak.
• The implementation has done very well in a small, controlled atmosphere. So while the ROI may not have been as high as we’d like to see, the success of the project has made it valuable none the less.

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• I have overpaid in the past for services I didn't need
• The steepish learning curve might slow things down at first
• I have learned a lot using Rackspace Cloud Monitoring!

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