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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hive

    Score9 out of 10
    N/AHive Technology offers their eponymous project management and process management application, providing integrations with many popularly used applications for productivity, cloud storage, and collaboration.

    $24

    per month per user

    servis

    Score10 out of 10
    N/Aservis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.

    $90

    per month per user

    Pricing
    Hiveservis
    Editions & Modules
    Free
    $0
    Lite
    $24
    per month per user
    Growth
    $34
    per month per user
    Pro
    $59
    per month per user
    Elite
    Contact Sales
    Professional
    $90
    per month per user
    Enterprise
    $180
    per month per user
    Offerings
    Pricing Offerings
    Hiveservis
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual pricing.20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Hiveservis
    Considered Both Products
    Hive Technology
    No answer on this topic
    servis.ai
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Hiveservis
    Project Management
    Comparison of Project Management features of Hive and servis
    Feature
    Hive
    9.1
    15 Ratings
    17% above category average
    servis
    -
    Ratings
    Task Management9.015 Ratings00 Ratings
    Resource Management9.015 Ratings00 Ratings
    Gantt Charts10.014 Ratings00 Ratings
    Scheduling7.014 Ratings00 Ratings
    Workflow Automation9.014 Ratings00 Ratings
    Team Collaboration10.015 Ratings00 Ratings
    Support for Agile Methodology10.012 Ratings00 Ratings
    Support for Waterfall Methodology8.011 Ratings00 Ratings
    Document Management10.013 Ratings00 Ratings
    Email integration10.013 Ratings00 Ratings
    Mobile Access8.011 Ratings00 Ratings
    Timesheet Tracking10.09 Ratings00 Ratings
    Change request and Case Management10.011 Ratings00 Ratings
    Budget and Expense Management7.09 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Hive and servis
    Feature
    Hive
    7.0
    12 Ratings
    9% below category average
    servis
    -
    Ratings
    Quotes/estimates7.010 Ratings00 Ratings
    Invoicing7.07 Ratings00 Ratings
    Project & financial reporting7.010 Ratings00 Ratings
    Integration with accounting software7.09 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Hive and servis
    Feature
    Hive
    -
    Ratings
    servis
    10.0
    1 Ratings
    24% above category average
    Customer data management / contact management00 Ratings10.01 Ratings
    Workflow management00 Ratings10.01 Ratings
    Territory management00 Ratings10.01 Ratings
    Opportunity management00 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.01 Ratings
    Contract management00 Ratings10.01 Ratings
    Quote & order management00 Ratings10.01 Ratings
    Interaction tracking00 Ratings10.01 Ratings
    Channel / partner relationship management00 Ratings10.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Hive and servis
    Feature
    Hive
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Case management00 Ratings10.01 Ratings
    Call center management00 Ratings10.01 Ratings
    Help desk management00 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Hive and servis
    Feature
    Hive
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Lead management00 Ratings10.01 Ratings
    Email marketing00 Ratings10.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Hive and servis
    Feature
    Hive
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Task management00 Ratings10.01 Ratings
    Billing and invoicing management00 Ratings10.01 Ratings
    Reporting00 Ratings10.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Hive and servis
    Feature
    Hive
    -
    Ratings
    servis
    10.0
    1 Ratings
    27% above category average
    Forecasting00 Ratings10.01 Ratings
    Pipeline visualization00 Ratings10.01 Ratings
    Customizable reports00 Ratings10.01 Ratings
    Customization
    Comparison of Customization features of Hive and servis
    Feature
    Hive
    -
    Ratings
    servis
    10.0
    1 Ratings
    27% above category average
    Custom fields00 Ratings10.01 Ratings
    Custom objects00 Ratings10.01 Ratings
    Scripting environment00 Ratings10.01 Ratings
    API for custom integration00 Ratings10.01 Ratings
    Security
    Comparison of Security features of Hive and servis
    Feature
    Hive
    -
    Ratings
    servis
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of Hive and servis
    Feature
    Hive
    -
    Ratings
    servis
    10.0
    1 Ratings
    28% above category average
    Social data00 Ratings10.01 Ratings
    Social engagement00 Ratings10.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Hive and servis
    Feature
    Hive
    -
    Ratings
    servis
    10.0
    1 Ratings
    28% above category average
    Marketing automation00 Ratings10.01 Ratings
    Compensation management00 Ratings10.01 Ratings
    Platform
    Comparison of Platform features of Hive and servis
    Feature
    Hive
    -
    Ratings
    servis
    6.0
    1 Ratings
    24% below category average
    Mobile access00 Ratings6.01 Ratings
    Best Alternatives
    Hiveservis
    Small Businesses
    Any.do
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hiveservis
    Likelihood to Recommend
    9.0
    (15 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Hiveservis
    Likelihood to Recommend
    Hive Technology
    Hive is a powerful tool for data analysis and management that is well-suited for a wide range of scenarios. Here are some specific examples of scenarios where Hive might be particularly well-suited: Data warehousing: Hive is often used as a data warehousing platform, allowing users to store and analyze large amounts of structured and semi-structured data. It is especially good at handling data that is too large to be stored and analyzed on a single machine, and supports a wide variety of data formats. Batch processing: Hive is designed for batch processing of large datasets, making it well-suited for tasks such as data ETL (extract, transform, load), data cleansing, and data aggregation.Simple queries on large datasets: Hive is optimized for simple queries on large datasets, making it a good choice for tasks such as data exploration and summary statistics. Data transformation: Hive allows users to perform data transformations and manipulations using custom scripts written in Java, Python, or other programming languages. This can be useful for tasks such as data cleansing, data aggregation, and data transformation. On the other hand, here are some specific examples of scenarios where Hive might be less appropriate: Real-time queries: Hive is a batch-oriented system, which means that it is designed to process large amounts of data in a batch mode rather than in real-time. While it is possible to use Hive for real-time queries, it may not be the most efficient choice for this type of workload. Complex queries: Hive is optimized for simple queries on large datasets, but may struggle with more complex queries or queries that require multiple joins or subqueries.Very large datasets: While Hive is designed to scale horizontally and can handle large amounts of data, it may not scale as well as some other tools for very large datasets or complex workloads.
    Incentivized
    Read full review
    servis.ai
    FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs.
    Incentivized
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    Pros
    Hive Technology
    • Simplicity, it offers a clean environment without risking the outcome. An example of this are the timesheets that allow a fast way to keep track of progress
    • Interaction, the different options make it faster and easier to interact and collaborate in the development of a product. An example of this would be Hive Notes for meetings
    • The different visualisations it offers allow to explore the best ways to affront your projects. I really like the Gantt mappings view to understand who can be contacted at each point
    Incentivized
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    servis.ai
    • Pipeline View
    • Task Management
    • Sales Funnel Evaluation
    • Sales Projection
    Incentivized
    Read full review
    Cons
    Hive Technology
    • Organizing tasks by assignees could be better. It's a little cumbersome to check off each person you want. Can you group these?
    • I don't really use any view besides task view. Is there something better I could be using?
    • It would be nice if attachments showed up in a nicer format, maybe with a preview?
    Incentivized
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    servis.ai
    • Emailing compatibility from the platform
    • Calling compatibility from the platform
    • A more automated Task logging process
    Incentivized
    Read full review
    Usability
    Hive Technology
    Its a easy tool, the best way to organize the workflow but has room for more improvements.
    Read full review
    servis.ai
    It's easy to use, very customizable, and very effective!
    Incentivized
    Read full review
    Support Rating
    Hive Technology
    Our CSR is easily accessible and they have support built into the app itself. They also have a pretty robust support site. We also took advantage of the free trial and learned so much by putting Hive through the paces and figuring out the best way to mold it to our needs.
    Incentivized
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    servis.ai
    No answers on this topic
    Alternatives Considered
    Hive Technology
    Hive is a bit different than Jira and Monday, which I used mostly. Overall does a great job managing project and helps with team communication. Removes dependency of asking team members for updates by going to conference rooms. With Hive, the team updates the status, and we can easily track it.
    Incentivized
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    servis.ai
    I have not used previous CRMS.
    Incentivized
    Read full review
    Return on Investment
    Hive Technology
    • Workflow Management will help you better move your projects along which saves time and money.
    • Time tracking will allow you to better manage the hours and keep your contractors accountable.
    • Overall visibility of projects allow you to keep your margins down and combat "bleeding" and hidden costs or surprises.
    Incentivized
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    servis.ai
    • FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals.
    • FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales.
    • FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts.
    Incentivized
    Read full review
    ScreenShots

    Hive Screenshots

    Screenshot of HIver Technology