Hiver vs. Thunderbird
Hiver vs. Thunderbird
Product | Rating | Most Used By | Product Summary | Starting Price |
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Hiver | N/A | Hiver is a customer service platform that brings together communication channels, apps, and data to improve customer support operations. Hiver enables real-time collaboration across every customer communication channel, offering AI and automation to resolve issues and help teams work faster. Hiver states that over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Vacasa, and Epic Games rely on Hiver to deliver support that wins… | $24 per month per user | |
Thunderbird | N/A | Thunderbird is an open-source email management application from MZLA Technologies Corporation, a subsidiary of Mozilla. | N/A |
Hiver | Thunderbird | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | 20% discount for annual pricing. | — | ||||||||||||||
More Pricing Information |
Hiver | Thunderbird | |
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Top Pros |
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Top Cons |
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Hiver | Thunderbird | ||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Hiver | Thunderbird | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Zoho Mail Score 9.2 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Front Score 8.8 out of 10 |
Enterprises | Front Score 8.8 out of 10 | Front Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Hiver | Thunderbird | |
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Likelihood to Recommend | 7.9 (4 ratings) | 7.7 (3 ratings) |
Usability | 8.9 (2 ratings) | - (0 ratings) |
Support Rating | 4.0 (1 ratings) | - (0 ratings) |
Hiver | Thunderbird | |
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Likelihood to Recommend | Hiver
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Pros | Hiver
| Thunderbird
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Cons | Hiver
| Thunderbird
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Usability | Hiver
| Thunderbird No answers on this topic |
Support Rating | Hiver
| Thunderbird No answers on this topic |
Alternatives Considered | Hiver
| Thunderbird |
Return on Investment | Hiver
| Thunderbird
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ScreenShots | Hiver Screenshots |