Horizn vs. Userpilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Horizn
Score 9.0 out of 10
N/A
The Horizn platform helps financial institutions equip employees and customers directly with the knowledge needed to increase digital confidence and dramatically increase digital adoption across bank channels. The vendor states that while using Horizn, banks increase mobile adoption by 25% and reduced call center times by 45 seconds. Horizn helps banks distribute product knowledge with employees, digital ambassadors, hip-to-hip with customers in-branch, in call centers, direct to…N/A
Userpilot
Score 9.1 out of 10
N/A
Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey. Users can track product growth goals, nudge users to increase engagement, and analyze feedback at scale.
$299
per month
Pricing
HoriznUserpilot
Editions & Modules
No answers on this topic
Traction
$299
per month 0-2,500 Monthly Active Users
Growth
$5,988
per year 2,500-10,000 Monthly Active Users
Enterprise
$12,000
per year up to 10,000 Monthly Active Users
Offerings
Pricing Offerings
HoriznUserpilot
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrice increases for greater MAUs across plans.
More Pricing Information
Community Pulse
HoriznUserpilot
Top Pros

No answers on this topic

Best Alternatives
HoriznUserpilot
Small Businesses
Pendo.io
Pendo.io
Score 8.2 out of 10
Pendo.io
Pendo.io
Score 8.2 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 9.3 out of 10
Whatfix
Whatfix
Score 9.3 out of 10
Enterprises
Whatfix
Whatfix
Score 9.3 out of 10
Whatfix
Whatfix
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HoriznUserpilot
Likelihood to Recommend
9.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
HoriznUserpilot
Likelihood to Recommend
Horizn
It is well suited for someone who works from home often. In this whole new work from home environment most people are facing, it is vital to have software that enables you to access your work desktop. It is also suited for people who travel for work on a regular basis. I can't really see any scenarios where it is less appropriate. Horizn allows anyone to have access to their work desktop at anytime regardless of their physical location.
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Userpilot
Userpilot is very handy for those companies looking for a solution that can be implemented by someone other than a developer. Sure, the developer has to do the initial implementation but once that's done (took us about a day) then literally anyone else can create content. It has saved us a bunch of time not having to build and maintain a homegrown solution.
Despite the plugin and Web App being a bit clunky, overall it has been a positive experience. I've especially appreciated the help from the support team. They've always responded to me within a day and come up with creative solutions for what I'm trying to do. I've learned from my interactions with them that though it may not be as intuitive as you'd like, there's usually a solution.
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Pros
Horizn
  • It is easy to log into
  • Functions exactly as if I was on my desktop computer at work
  • Haven't had a lot of problems with the connection dropping
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Userpilot
No answers on this topic
Cons
Horizn
  • I have had issues with logging in a timing out
  • The system can get overloaded if there are too many users logged in at the same time
  • When it does freeze, I do have problems logging back in and all my tabs and save progress is lost
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Userpilot
No answers on this topic
Alternatives Considered
Horizn
We used WorkJam in the past, but it really wasn't comparable to Horizon. WorkJam was more about bring staff together to stay informed on learning management, task management, daily communications and staffing. It was more about providing a platform where employees could connect to stay current on the latest communications from the company. It didn't have anything to do with providing access to your virtual work desktop.
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Userpilot
No answers on this topic
Return on Investment
Horizn
  • allows people to be connected to work at anytime and anyplace
  • don't have to wait to go back into the office to perform certain work functions
  • little to no learning curve to use
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Userpilot
No answers on this topic
ScreenShots