TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Horizn

    Score9 out of 10
    N/AThe Horizn platform helps financial institutions equip employees and customers directly with the knowledge needed to increase digital confidence and dramatically increase digital adoption across bank channels. The vendor states that while using Horizn, banks increase mobile adoption by 25% and reduced call center times by 45 seconds. Horizn helps banks distribute product knowledge with employees, digital ambassadors, hip-to-hip with customers in-branch, in call centers, direct to…N/A

    Userpilot

    Score8.6 out of 10
    N/AUserpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey. Users can track product growth goals, nudge users to increase engagement, and analyze feedback at scale.

    $299

    per month

    Pricing
    HoriznUserpilot
    Editions & Modules
    No answers on this topic
    Traction
    $299
    per month 0-2,500 Monthly Active Users
    Growth
    $5,988
    per year 2,500-10,000 Monthly Active Users
    Enterprise
    $12,000
    per year up to 10,000 Monthly Active Users
    Offerings
    Pricing Offerings
    HoriznUserpilot
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Price increases for greater MAUs across plans.
    More Pricing Information
    Best Alternatives
    HoriznUserpilot
    Small Businesses
    Pendo.io
    Score8.5 out of 10
    Pendo.io
    Score8.5 out of 10
    Medium-sized Companies
    Whatfix
    Score10 out of 10
    Whatfix
    Score10 out of 10
    Enterprises
    Whatfix
    Score10 out of 10
    Whatfix
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HoriznUserpilot
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    HoriznUserpilot
    Likelihood to Recommend
    Horizn
    It is well suited for someone who works from home often. In this whole new work from home environment most people are facing, it is vital to have software that enables you to access your work desktop. It is also suited for people who travel for work on a regular basis. I can't really see any scenarios where it is less appropriate. Horizn allows anyone to have access to their work desktop at anytime regardless of their physical location.
    Incentivized
    Read full review
    Userpilot
    Userpilot is very handy for those companies looking for a solution that can be implemented by someone other than a developer. Sure, the developer has to do the initial implementation but once that's done (took us about a day) then literally anyone else can create content. It has saved us a bunch of time not having to build and maintain a homegrown solution.
    Despite the plugin and Web App being a bit clunky, overall it has been a positive experience. I've especially appreciated the help from the support team. They've always responded to me within a day and come up with creative solutions for what I'm trying to do. I've learned from my interactions with them that though it may not be as intuitive as you'd like, there's usually a solution.
    Incentivized
    Read full review
    Pros
    Horizn
    • It is easy to log into
    • Functions exactly as if I was on my desktop computer at work
    • Haven't had a lot of problems with the connection dropping
    Incentivized
    Read full review
    Userpilot
    No answers on this topic
    Cons
    Horizn
    • I have had issues with logging in a timing out
    • The system can get overloaded if there are too many users logged in at the same time
    • When it does freeze, I do have problems logging back in and all my tabs and save progress is lost
    Incentivized
    Read full review
    Userpilot
    No answers on this topic
    Alternatives Considered
    Horizn
    We used WorkJam in the past, but it really wasn't comparable to Horizon. WorkJam was more about bring staff together to stay informed on learning management, task management, daily communications and staffing. It was more about providing a platform where employees could connect to stay current on the latest communications from the company. It didn't have anything to do with providing access to your virtual work desktop.
    Incentivized
    Read full review
    Userpilot
    No answers on this topic
    Return on Investment
    Horizn
    • allows people to be connected to work at anytime and anyplace
    • don't have to wait to go back into the office to perform certain work functions
    • little to no learning curve to use
    Incentivized
    Read full review
    Userpilot
    No answers on this topic
    ScreenShots