HouseCall Pro vs. Microsoft Dynamics 365 Field Service (FieldOne)

Microsoft Dynamics 365 Field Service (FieldOne)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
HouseCall Pro	Score 9.3 out of 10	N/A	HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.	$65 per month 1 user
Microsoft Dynamics 365 Field Service (FieldOne)	Score 10.0 out of 10	N/A	Microsoft Dynamics 365 Field Service is the updated, rebranded replacement for FieldOne Sky, a field service management acquired by Microsoft in 2015. Microsoft Dynamics 365 Field Service (and the former FieldOne) is built around features such as scheduling and dispatching optimization, automated routing, and built-in customer relationship management (CRM).	$20 per month per user

Pricing

HouseCall Pro

Microsoft Dynamics 365 Field Service (FieldOne)

Editions & Modules

Website Builder: $25
per month/add on
Additional Users: $30
per user/per month
Sales Proposal Tool: $40
per month/add on
Recurring Servicing Plans: $40
per month/add on
Start: $65
per month
Grow: $149
per month
Manage: $229
per month
XL: Contact sales team

Subsequent qualifying1 Dynamics 365 app: $20
per month per user
First Dynamics 365 app: $95
per month per user

Offerings

Pricing Offerings
HouseCall Pro	Microsoft Dynamics 365 Field Service (FieldOne)
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.

More Pricing Information

Pricing Info

Community Pulse
	HouseCall Pro	Microsoft Dynamics 365 Field Service (FieldOne)
Top Pros	Pro Credit card Pro User friendly Pro Customer communication	Pro Microsoft dynamics Pro Microsoft dynamics 365 Pro Mobile app
Top Cons	Minus Custom forms Minus Job costing Minus Custom fields	Minus Customer engagement Minus Mobile support Minus New field

Best Alternatives
	HouseCall Pro	Microsoft Dynamics 365 Field Service (FieldOne)
Small Businesses	Kickserv Score 9.3 out of 10	Kickserv Score 9.3 out of 10
Medium-sized Companies	Jotform Score 8.7 out of 10	Jotform Score 8.7 out of 10
Enterprises	ServiceNow Customer Service Management Score 7.7 out of 10	ServiceNow Customer Service Management Score 7.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	HouseCall Pro	Microsoft Dynamics 365 Field Service (FieldOne)
Likelihood to Recommend	7.0 (2 ratings)	10.0 (1 ratings)

User Testimonials
	HouseCall Pro	Microsoft Dynamics 365 Field Service (FieldOne)
Likelihood to Recommend	HouseCall Pro [HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs Incentivized SH Sarah Hooley Office Manager Read full review	Microsoft Microsoft Dynamics 365 Field Service is [...] one of the best tools when it comes to delivering on-site service to customer locations. Organizations can follow [a] proactive and predictive service model by using Connected Field Service, [which] provides capabilities to connect to IoT devices and to remotely diagnose, monitor, and service the devices by integrating with Microsoft Azure IoT Hub and using Microsoft Azure IoT Hub PaaS offering. Incentivized Verified User Anonymous Read full review
Pros	HouseCall Pro Online Booking Instant credit card funding Customer Text Notifications Incentivized Ben Borenstein Electrical Contractor Read full review	Microsoft Optimized Resource Scheduling - both manual and automatic. Field Service (Dynamics 365) mobile app for the field service agents Seamless Integration with other [Microsoft] Dynamics 365 Apps through Dataverse and other Power Platform products Incentivized Verified User Anonymous Read full review
Cons	HouseCall Pro Job costing QBO integration Reporting Incentivized SH Sarah Hooley Office Manager Read full review	Microsoft Being a part of Dynamics 365 Customer Engagement Apps and as it uses Power Platform, to fully leverage all the features and understand its capabilities, one has to know those related products and technologies also. Field Service Mobile support is ending in June 2022, and transitioning to the new Field Service (Dynamics 365) [so that] is something the existing customers would have to plan [for]. Incentivized Verified User Anonymous Read full review
Alternatives Considered	HouseCall Pro Much easier to use. Incentivized Ben Borenstein Electrical Contractor Read full review	Microsoft No answers on this topic
Return on Investment	HouseCall Pro Negative is time lost fixing books. Negative is having to use multiple programs to fulfill needs so it takes 2x as long. [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field. Incentivized SH Sarah Hooley Office Manager Read full review	Microsoft ROI has increased along with customer satisfaction after the organization has adopted Microsoft Dynamics 365 Field Service. Incentivized Verified User Anonymous Read full review
ScreenShots