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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HouseCall Pro

    Score8.5 out of 10
    N/AHouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.

    $65

    per month 1 user

    WorkMarket by ADP

    Score10 out of 10
    N/AWorkMarket was founded in 2010 and in 2018, was acquired by ADP, a global provider of HR technology and services. With ADP resources, WorkMarket continues to be focused on providing enterprise technology to help companies unlock the power of their extended workforce. WorkMarket is freelance management system (FMS) for hiring, onboarding and managing the extended workforce, including freelancers, contractors and contingent workforces.N/A
    Pricing
    HouseCall ProWorkMarket by ADP
    Editions & Modules
    Website Builder
    $25
    per month/add on
    Additional Users
    $30
    per user/per month
    Sales Proposal Tool
    $40
    per month/add on
    Recurring Servicing Plans
    $40
    per month/add on
    Start
    $65
    per month
    Grow
    $149
    per month
    Manage
    $229
    per month
    XL
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    HouseCall ProWorkMarket by ADP
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    HouseCall ProWorkMarket by ADP
    Small Businesses
    Kickserv
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HouseCall ProWorkMarket by ADP
    Likelihood to Recommend
    8.0
    (3 ratings)
    4.0
    (4 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    HouseCall ProWorkMarket by ADP
    Likelihood to Recommend
    HouseCall Pro
    Smaller companies (less than 30 employees) and where their isn't recurring services. It's great for one-time service providers.
    Incentivized
    Read full review
    ADP
    If you have an emergency that requires a tech, and you don't have the resources in-house, then it's good to be able to call on these guys. I would never use my affiliation with them as a reason to say "we provide nationwide onsite services" because the techs, in the end, don't answer to you and may not work to your standards. It's definitely a band-aid last-resort, and you should let your clients know if you intend to use them.
    Incentivized
    Read full review
    Pros
    HouseCall Pro
    • Schedule
    • Organize jobs
    • User-friendly
    • Great customer communication
    Incentivized
    Read full review
    ADP
    • Offers technicians from a large geographical area (most major cities, many smaller cities, a limited international selection).
    • Creating competition - Mixed bag with this one depends on your outlook. Are you in favor of finding the person who will work for bottom dollar? I'll leave that aspect for your personal view.
    • Project Tracking: While I should likely have listed this first and I will say they do a better job than most at this it could use some key upgrades.
    • 1099 filings and fiscal tracking -- They got this much down pat gotta admit.
    Read full review
    Cons
    HouseCall Pro
    • Custom Fields on Invoices
    • Labeling Estimates as Quotes or Proposals
    • Custom Forms
    Incentivized
    Read full review
    ADP
    • Their mobile platform is not that great. Truthfully, there are some jobs viewable on the mobile under WorkFeed that I cannot apply to because it requires viewing the job from the full website.
    • If a job has requirements such as uploading GL insurance, background check, or drug test in order to apply for the job, then it should not be viewable at all for the technician who doesn't qualify.
    • Recently it keeps providing available jobs that are hours away which makes it difficult because when I have to counter, I usually don't get the job because I have to cover the 2-4 hours of driving each way. In short, they need to only list jobs that you are truly qualified to do within the proper distance.
    Incentivized
    Read full review
    Usability
    HouseCall Pro
    It is much easier to adopt than other FSMs we have tried. While easy to adopt, it is robust and powerful. We were up and running in a matter of days, not weeks.
    Incentivized
    Read full review
    ADP
    No answers on this topic
    Support Rating
    HouseCall Pro
    No answers on this topic
    ADP
    If I could drag that slider to a negative number it would be more accurate. There are several canned responses that all resources receive when contacting WM support that you are assured will leave you feeling crushed, disheartened and even as if you are dealing with a Bot. The responses to posts in the support forum were so egregious that unrelated parties would read the posts and feel compelled to chide the WM support rep for inhuman indifference that sickened them. The support by management to its users is comical at best and nearly criminal at worst. This is justified by their very upfront belief that WM is only software and nothing more. Its some misguided attempt to take a company to a purely 1 and 0 mentality that is backfiring on a massive scale. This will likely become the story of legend in business schools worldwide as its a thinking I have seen no other corporation embody so single mindedly that they refuse to view its carnage in its wake.
    Read full review
    Alternatives Considered
    HouseCall Pro
    Knowify has job costing but lacks the ability to invoice in the field and requires more work from [the] office staff.
    Incentivized
    Read full review
    ADP
    Work Market is our favorite for the past 3 years.
    Incentivized
    Read full review
    Return on Investment
    HouseCall Pro
    • Doubled by profit and income.
    • Cut my office work in half.
    • Improved customer satisfaction
    Incentivized
    Read full review
    ADP
    • Positively, we can respond to out of state client emergencies with this service.
    • We actually don't make that much money on a call, it's negligible, so the ability to call them is really the selling point. It can help get contracts and footholds elsewhere, but it won't by itself generate much income if any.
    Incentivized
    Read full review
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