HPE OfficeConnect vs. UniFi Cloud Gateways

The PoE function works well, and I am using them to power some VoIP/SIP phones of various brands and vintages (Nortel, Mitel, LG-Nortel). The setup is easiest, no special training/knowledge is required. You can manage internal as well as guest networks using the app.

Incentivized

Ubiquiti's wireless WAN solution is suitable for usage in businesses of all sizes. Smaller businesses may not profit as much from the integration of Wi-Fi devices due to the high expense of doing so, hence the cost-benefit analysis favors larger businesses. In big and medium-sized businesses, having access to such tools improves network security and administration by allowing for several, conceptually separate networks to be managed and made available from a single Wi-Fi access point.

Incentivized

• Good Switch
• Perfect for SMB
• Perfect for VOIP scenarios

Incentivized

• Automatically load balances based on band. Makes it simple to spread out users.
• Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
• Continually add new features and improvements with their FREE software upgrades

Incentivized

• Not all ports are PoE
• Reset Button is delicate, sometimes too delicate.
• Mounting brackets could be designed better.

Incentivized

• Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
• No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.

Incentivized

The interface is user friendly and the ability to access cloud interface from anywhere in the world is a solid plus for UniFi Cloud Gateways.

Incentivized

We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week

I think both are great products but HPE OfficeConnect has been more reliable and suits our budget. As HPE claims, it's one of their simplest products and if you're an SMB, this is the best option.

Incentivized

In the past, we used D-Link wi-fi devices, where centralized management was not possible, distributing the same SSID through several devices. Which cost configuration time and instability in the use between one point and another, because eventually, this transition between a device and another by a client was not transparent and functional as it is today with the Ubiquiti solution.

Incentivized

• The network latency has dropped by 50%.
• The cost has been reduced little bit.

Incentivized

• Huge cost savings. Buy it once and you are done, no annual renewals.
• Extremely reliable and scalable. We went from 0 to 900 Chromebooks in 2 years.
• Very little maintenance, set it and forget it. Allows us to focus on other tasks.

Incentivized