I only know what I know...which is my IT world. Having two datacenters that were physical servers attached to a SAN that "attempted" to replicate and then migrating. For a SMB small IT shop that happens to have two datacenters already in place...this has been ideal. I can have a generalist maintain the system and we have a private cloud for DR with hardly any effort...the biggest gain by far!
It is very easy to use with NFS. Creating new volumes and mounting to servers such as ESXi or Linux is a breeze. It does also support CIFS but it is far less intuitive and requires much more effort. Replicated data is also very simple and robust in the form of SnapVaults or SnapMirrors. This data is either immediately or periodically replicated to a peer FAS in the cluster for retention.
Deduplication and Compression - SimpliVity keeps the space consumption to a minimum. We currently have 60 servers running virtually and we still have room to grow. This really helps with the backups as we can have longer retention.
Backups - Ability to keep backups for longer and to create multiple backup policies for a VM is a breeze. You can have a backup policy for each datastore as well as a separate backup policy for the same VM.
Creating Datastores is very easy. No more messing around with LUNS and iSCSI. Just go to the SimpliVity tab and select create datastore and it's done. You can also increase the datastore on the fly as well as have a datastore bigger than 2TB.
File level recovery is included as well. The whole backup process in SimpliVity can help you do away with other software.
It sits nicely ontop of VMWare and is easy enough to use. Some improvements to the UI could be done, such as placing buttons where it is expected to have them not in unusual places, so you have to hunt for them. The backup and restore is intuitive and makes things super easy if you need to do a quick rollback. Space savings on multiple VMs and backups means we are backing up more than we need which gives us confidence in what we do. Updating the system is also fairly easy and their support has always been fantastic. They will contact us if they detect any issues, usually before we notice them!
It does have a really nice and easy to use web interface to do pretty much anything you need with it. It was very simple to configure our volumes and luns and connect them to our VMWare environment using the interface. It has options to rename, shrink, grow, and other things with our luns and volumes. It was nice and easy to read graphs to see where you stand on your storage usage at a glance.
Support is very good. With proactive support, you are supported by an engineer in North America who answers the phone and immediately begins assisting with your issue. The folks I have dealt with in the last several years have been very skilled and it is rare to have a ticket open for more than a day or two. Issues affecting production are dealt with appropriately and are escalated within the support organization.
NetApp support in Brazil is managed by its partners. We know in other countries, such as the US and NO, they have support directly from Netapp. We have a very good NetApp partner working with us since the beginning, on both the implementation and daily support. Very few cases needed to be escalated to NetApp support, most of the cases are handled and satisfyingly closed by the partner.
NetApp stacked nicely and gave enterprise-level usability for snapshot-based backups. Our previous RPO was several hours. It was selected prior to me arriving at the company, but It was selected for the hardware refreshes due to its compatibility with several other vendors, like CommVault and VMware.
HPE SimpliVity provided us with the ability to replace our existing infrastructure with a solution that provided better backup and recovery, and an off-site DR solution, at a lower price point than other solutions.
