What users are saying about
6 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 5.4 out of 101

Add comparison

Likelihood to Recommend

Humanity

It's well suited for simple aggregate tracking of day to day, time for reps. It is not suitable if you want anything better than a 30K foot view. It's very high level but doesn't help you optimize.
Luke Ferrel profile photo

Pros

  • It's easy to enter data
  • Good at aggregating all up data
Luke Ferrel profile photo

Cons

  • Don't provide ANY way to optimize staffing
  • We spent a LOT of time with them working on seeing queue availability for each rep. They tried but weren't completely sure what their product could or could not do. The effort was there, but if they had known their product better it would have been a quick 'no'.
Luke Ferrel profile photo

Alternatives Considered

We selected Humanity because we were in complete disarray. They were good at getting us organized, but if you're more organized you won't get a lot of value from Humanity.
Luke Ferrel profile photo

Return on Investment

  • None really. We will likely get rid of Humanity in the next year. Everything Humanity does Pipkins can do at a more granular level.
Luke Ferrel profile photo

Pricing Details

Humanity

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details